Housekeeping Supervisor, Hotel Operations Leader

Katrina Seagraves

Madison, TN ***** +1-615-***-**** ****************@*****.***

Professional summary

Detail-oriented Housekeeping Supervisor with extensive experience overseeing teams at leading hotels, including JW Marriott and Graduate Nashville. Skilled in room inspections, staff coordination, and ensuring high standards of cleanliness for guest satisfaction. Adept at preparing daily assignments, managing laundry operations, and supporting front desk needs to deliver exceptional hospitality service. Willing to relocate: Anywhere

Work experience

Housekeeping Supervisor

Hutton Hotel Nashville, TN

August 2024 to Present

• Supervised housekeeping staff to ensure all rooms met cleanliness standards for new guest check-ins

• Ensured guest rooms were prepared with clean linen, sanitized surfaces, and freshly cleaned bathrooms, enhancing guest satisfaction

Housing Supervisor

Noelle Hotel Nashville, TN

November 2022 to August 2024

• Opened shifts by preparing housekeeping boards and assigning daily tasks to staff

• Inspected guest rooms to ensure clean linen, sanitized surfaces, and fresh bathrooms, maintaining high standards for guest readiness

Housekeeping Supervisor

Graduate Nashville Nashville, TN

March 2020 to September 2022

• Promoted from housekeeper to supervisor by consistently delivering high-quality room cleaning

• Cleaned guest rooms by changing linen, wiping surfaces, vacuuming floors, and refreshing bathrooms to exceed cleanliness standards

• Supervised housekeeping team, ensuring room attendants had necessary supplies and support to complete daily tasks

• Prepared daily boards and checked cleaned rooms to ensure readiness for guest check-in P.M Housekeeping Supervisor

JW Marriott Nashville, TN

September 2018 to February 2020

• Checked in with first shift to ensure smooth transition and continuity of housekeeping operations

• Prepared boards for Turndown, Room Attendants, Housemen, and Lobby Attendants, organizing nightly assignments

• Supported team members by providing necessary supplies and guidance throughout the shift

• Coordinated with front desk to address guest needs and ensure all nightly tasks were completed before closing Housekeeping Supervisor

Hayes Street Hotel Nashville, TN

May 2017 to August 2018

• Advanced from room attendant to supervisor by consistently maintaining high cleaning standards

• Cleaned guest rooms by changing linen, wiping furniture, vacuuming, and refreshing bathrooms to ensure guest satisfaction

• Opened shifts by preparing boards and coordinating with lobby and laundry teams, ensuring smooth operations in absence of a manager

• Learned and managed laundry system operations to support overall housekeeping efficiency Housekeeper

Hutton Hotel Nashville, TN

July 2015 to May 2017

• Cleaned guest rooms by changing linen, wiping surfaces, vacuuming floors, and sanitizing bathrooms to maintain hotel standards

• Restocked rooms with fresh towels, soap, shampoo, conditioner, and body wash to enhance guest experience Housekeeping Supervisor

Ramanda Inn Nashville, TN

February 2014 to May 2015

• Promoted from room attendant to supervisor by consistently delivering high-quality service

• Cleaned guest rooms by ensuring fresh linen, sanitized surfaces, and fully stocked amenities

• Prepared daily assignment boards and delegated tasks to room attendants for efficient workflow

• Checked on staff to ensure they had necessary supplies and support throughout the day

• Inspected cleaned rooms to ensure readiness for guest check-in Caisher

Taco Bell Madison, TN

July 2008 to February 2014

• Operated cash register and opened store, preparing food and ensuring readiness for each shift

• Delivered excellent customer service by maintaining a clean lobby and restrooms, enhancing guest satisfaction Education

High school diploma

East Nashville High Nashville, TN

September 1977 to May 1980

Skills

Training program development Laundry (5 years) Quality control Attention to detail Guest relations Hotel housekeeping Staff scheduling Inventory management My skill of being a housekeeper and a supervisor is I love to be a leadership and communication and making good decision, I am a self motivation and can work under pressure. I have being doing housekeeping for a least 30 years love what I'am doing, love teacher people about the job and love learning from others. I was 18 when I start doing housekeeping it was my first job. Housekeeping is my life, I have achieved a lot yes I learn how to take charge when you don't have a manger to do it, my goals was to learn how to be a better person and to learn what you to be learn about the job that I'm try to do is the skills (10+ years) Team development Manual handling Supervising experience (10+ years)

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