Administrative Office Manager

Kristy Jensen

********@*****.*** 360-***-**** Robstown, TX 78380 (Relocating Immediately – Available Now) Professional Summary

Results-driven administrative professional with over 10 years of experience in administrative coordination, team leadership, high-volume process management, and office operations. Proven ability to lead teams, maintain accurate record keeping, manage complex projects, and deliver excellent customer service while balancing the needs of employers, employees, and clients. Goal-oriented and proactive problem solver who researches solutions and implements best practices to achieve positive outcomes. Seeking an Administrative Manager or Senior Office Manager role. Professional Experience

Recruitment / Staffing Manager

CCI, Bremerton, WA

July 2013 – October 2014

● Promoted to Recruitment Manager after only six months leading a three-person team.

● Directed high-volume staffing operations, consistently hiring and onboarding 25 qualified candidates per week from application through full onboarding.

● Managed candidate sourcing, screening of over 2,500 applicants, hiring documentation, tracking systems, and team training.

● Maintained detailed records and provided regular reports to leadership on hiring pipeline and progress. Selling Branch Manager

NSC Technologies Inc., Seattle, WA (Pacific Northwest) October 2015 – December 2016

● Led and motivated a team while overseeing daily office operations, goal setting, profit & loss monitoring, and performance reporting.

● Managed marketing, networking, applicant tracking, onboarding, staff training, and stakeholder communications.

● Built and maintained relationships with key clientele to support business objectives. Regional Account Manager

EM Contracting LLC, Seattle, WA

May 2017 – March 2018

● Coordinated marketing initiatives, prepared presentations, and managed client relationships through proactive outreach and timely follow-up.

● Developed proposals, quotes, and reports while providing feedback to management on performance and improvements. Estate & Real Estate Management

2020 – 2025

● Served as Executor for multiple estates (including estate with two homes, 2020–2022): managed all administrative, legal, financial, and property coordination tasks, documentation, stakeholder communications, and timely closure.

● Real Estate Investor (2023–2025): purchased, renovated, and sold properties generating strong returns (acquired at $30,000 and sold at $120,000; acquired at $120,000 and sold at $215,000), demonstrating strong project management and negotiation skills. Additional Experience

● Semi-Truck Team Driver, Morse Transportation, 2018 – 2020: Completed CDL training and performed team driving operations with focus on safety and logistical coordination.

● Dispatcher Roles (Cencom, Johnson Controls, King County Fire District #13 – ~10 years total): Managed high-volume public inquiries with professionalism, accuracy, and rapid coordination of services.

● Owner/Operator, Vorhies Housecleaning Service, Vashon, WA (2 years): Managed small business operations, staff scheduling, and client relations.

● Office Manager, Erickson/Wong, Seattle, WA (1 year) + Various Temporary Assignments, Manpower, Tacoma, WA (6 years). Community Involvement

● Girl Scout Leader and former Senior Girl Scout: Promoted youth development and recreational activities through leadership and program coordination.

● Assisted in coordinating fairs, sporting events, and family programs for military personnel and their dependents. Skills

● Administrative Coordination & Office

Operations

● Team Leadership & Staff Supervision

● Record Keeping & Documentation

● High-Volume Process Management

● Project Management

● Customer Service & Stakeholder

Relations

● Problem Solving & Goal

Achievement

● Microsoft Office Suite (Word, Excel,

PowerPoint)

● Event Coordination

Education

Olympic College – Pursuing Associate of Arts Degree in Networking (2009–present) Emergency Telecommunications Training – 2002

ITT Technical Institute – Studies in Data Processing and Accounting – 1989 Vashon Island High School – Graduate 1987

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