Computer operator
Resume:
JOSEPHUS E. JOHNSON, JR.
Brooklyn Park, MN 55444
Email: ********.*******@*******.***
JOB OBJECTIVE: To obtain a Computer Operator’s position in a mainframe environment where my computer skills can be effectively utilized.
INTERNSHIPS
4/03 – 6/22/01 Minnesota School of Business, Brooklyn Center, MN
4/19 – 6/22/01 Fair, Isaac and Company, Arden Hills, MN
Installed, upgraded, and configured server and desktop operating systems.
Installed and configured CISCO router
Performed troubleshooting on software/hardware.
Worked with DCHP and WINS
Performed tape backups.
Installed and configured memory, hard drive and CD-ROM
JOB EXPERIENCE
10/15-09/17 MAXIMUS, St. Paul, MN
Admin 3
Monitor and control large and small-scale computer systems by operating the central console or in-line terminals.
Operate auxiliary equipment directly associated with computers.
Processes daily batch updates and assist with scheduling and training.
Document system hardware, software and production failures and take steps to ensure that corrective measures are taken.
8/15-10/16 Agribank, St. Paul, MN
Computer Operator
Monitors the progression of after-hours data processing to ensure smoothness of the process schedule to the end of the cycle.
Responsible for secured file transfer protocols (SFTP/MOVEit)
Responsible for organizing material and information in a systematic way to optimize efficiency.
10/05-01/15 ACS-A Xerox Company, Eagan, MN
Lead Computer Operator
Ensure all necessary data files are accounted for and available to initiate each processing task. May perform required equipment set-up. Perform tasks and processing reports in accordance with a schedule of operations.
Response to requests from systems and applications software and hardware support personnel and users for operations assistance. Advises Help Desk in assisting customers experiencing multiple types of system/applications problems.
Performs preventative maintenance and system backup procedures regularly in accordance with company standards.
12/03-10/05 IBM Global Services, Minneapolis, MN
Computer Operator Specialist
Operates and manages midrange to large mainframe (MVS, VM, AS/400) operating systems. Technical knowledge of personal computers and their supporting software (OS/2, Zos, Windows, DOS).
Excellent communications skills, tact, and professionalism for ongoing exchange of information pertinent to operating systems integrity, processes, and procedures with customer groups, other departments, shifts, and other support groups.
Uses advanced, specialized knowledge, tools, techniques and procedures to identify multiple and complex technical problems.
10/02-Present Wolf Recreational Club, Brooklyn Park, MN
Business Manager
Responsible for the daily operations of the Wolf Recreational Club
Performs preventative maintenance and system backup procedures regularly in accordance with company standards.
Sending and receiving clients data files on request
Performed troubleshooting on software/hardware.
7/02 – 12/03 ING/Reliastar, Minneapolis, MN
Command Center Support Specialist
Responsible for maintaining and integrating data center workflow and supporting Help Desk and Sever Restoration Management (SRM).
Implementing troubleshooting strategies in a team atmosphere with all departments worldwide.
I work with Zeke/Zebe, JobTrac, Tivoli, AS400, STK Silo, Microsoft Windows, NT, USD, Omegaview, OPC, and Lotus Notes.
4/99 – 10/01 Fair, Isaac and Company, Arden Hills, MN
Technology Support Specialist
Responsible for the daily operations of the Thursday – Saturday morning shift
Running tape copies, backups, requests and publications of eMessaging
8/98 – 4/99 Northern States Power, Minneapolis, MN
Computer Operator
Responsible for sending and receiving backup tapes to MOHAWK.
Printing payroll checks and bills for their customers.
Creating Microfiche for internal and external purposes
11/97-8/98 G.E. Capital Fleet Services, Eden Prairie, MN
Computer Operations
Responsible for processing client billing reports and creating Microfiche tape.
Running AP U.S. and CANADA schedules on a timely basis to produce client invoices and Micro Checks
Sending and receiving client’s data files on request
12/96 – 10/97 Comfort Village, Newark, NJ
General Manager
Managed several employees and trained in quality of customer service.
Developed and maintained customer and employee relationships to ensure repeat business and overall satisfaction.
Ensured financial relations for daily business report.
12/86 – 12/9
Automatic Data Processing, Clifton, NJ
Lead Computer Operator / Group Leader
Responsible for all aspects of Payroll processing
Managed tape backups and logins
Performed adds and disconnects of hardware.
Ensured proper execution and daily maintenance of computer systems.
EDUCATION
11/99 – 6/22 Minnesota School of Business, Brooklyn Center, MN
Network Support Specialist Diploma on June 22, 2001.
9/85 – 10/86 Empire Technical School, East Orange, NJ
Computer Programming (650 hours): RPG, BASIC, and COBOL
Studies also included flowcharting, program writing and debugging using IBM-360 and TRS-80 Computers.
Assigned as Group Leader in helping other debug programs.
SYSTEMS EXPERIENCE
TMON JOBTRAC Window XP
CONTROL-M TSO NT 4.0 Workstation
ZEKE/ZEBE TMS ISPF/SDSF
CA-7 MVS JES2
AUTOSYS FILEZILLA BATCH TRACKER
MOVEIt
DISTRIBUTED ENTERPRISE
ITIL CERTIFIED
HARDWARE EXPERIENCE
AS400
OS/390
IBM Mainframe (3090) SUN systems
3480 IBM cartridge drives
3490 STORAGE CONTROLLER / TRANSPORT drives and 3900 Laser Printers
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