Remote Data Entry & Customer Chat Support

HAFIZA SADIA

Data Entry Operator Customer Chat Support Representative

Vehari, Punjab, Pakistan +92-317-******* **************@*****.*** linkedin.com/in/hafiza-sadia-192a7730b github.com/hafiza-sadia PROFESSIONAL SUMMARY

Detail-oriented Computer Science graduate (CGPA 3.65/4.00) seeking a Data Entry Operator or Customer Chat Support role. Experienced in accurate data handling, record management, and eliminating manual data-entry workflows through automation. Strong written English communication, certified through a U.S. Embassy Islamabad English for Career Development program. Fast learner, reliable, and comfortable working with databases, web tools, and remote team workflows.

CORE SKILLS

Data Entry: Data Entry, Data Accuracy, Data Verification, Data Cleaning, Record Management, Database Management, Typing, Attention to Detail, Confidentiality

Customer Support: Live Chat Support, Customer Service, Customer Communication, Query Resolution, Email Support, Professional Written English, Active Listening, Problem-Solving, Multitasking Work Skills: Time Management, Teamwork, Quality Checking, Meeting Deadlines, Remote Collaboration, Quick Learner Tools & Databases: MySQL, MongoDB, REST APIs, Git, GitHub, VS Code, Web Technologies PROFESSIONAL EXPERIENCE

Frontend Developer Intern January 2026

Developer Hub

• Eliminated manual data-entry workflows by integrating 3+ third-party REST APIs, enabling real-time content updates.

• Checked and tested 5+ web pages across all major browsers, finding and fixing issues to keep output accurate and error-free.

• Reviewed and merged 15+ pull requests across 3 active repositories, maintaining quality standards through careful review.

• Improved application performance by reducing average page load time by 20% across 10+ refactored components.

• Collaborated with team members and communicated progress clearly in a professional work environment. PROJECTS

NER Web Interface (Final Year Project) React.js, Flask, spaCy, Python

• Built an NLP application that automatically identifies and categorizes text into 5+ entity categories, removing the need for manual text annotation and data tagging.

• Delivered real-time text processing with sub-second response times. E-Commerce Frontend React.js, JavaScript

• Built a product listing, cart, and navigation interface with 10+ reusable components. EDUCATION

Bachelor of Science in Computer Science Feb 2022 - Jun 2026 COMSATS University Islamabad, Vehari Campus CGPA: 3.65 / 4.00 Relevant Coursework: Database Management, Data Structures, Web Technologies, Software Engineering, Artificial Intelligence, Computer Networks

CERTIFICATIONS

• English for Career Development (10-week program) - U.S. Embassy Islamabad, Regional English Language Office, September 2025

• Web Development for Beginners - Simplilearn SkillUp, November 2025

• Frontend Developer Internship Certificate - Developer Hub, January 2026 LANGUAGES

English (Professional Working Proficiency) Urdu (Native)

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