Human Resources Manager and Office Operations

ALHASSAN MOMOH

Iyogbo, Idah, Kogi Nigeria +080******** + *****************@*******.***

Professional Summary

Professional Summary

Results-driven and highly organized Human Resources professional with strong experience in HR administration, employee relations, recruitment,

performance management, and office operations. Adept at developing and implementing HR policies, coordinating talent acquisition, maintaining

employee records, and ensuring compliance with organizational and labor regulations. Skilled at fostering positive workplace relationships, resolving

employee concerns, and supporting management in achieving strategic business objectives. Possesses excellent leadership, communication, and

problem-solving abilities, with a commitment to building high-performing teams and promoting a productive, inclusive, and professional work

environment.

Skills

© Operational efficiency improvement © Staff recruitment and onboarding

¢ Team motivation techniques ¢ Conflict resolution and mediation

«Staff training and mentoring Security protocol enhancement

« Employee performance optimization © Customer dispute resolution

* Customer relationship management (CRM) © Cross-departmental collaboration

Team Leadership and Development * Marketing Campaign Development

Sales Strategy Implementation

Work History

HR Manager/Supervisor - July, 2021 to November, 2022

Safetech Security Co. Ltd - Abuja, Federal Capital Territory

© Maintained service levels.

* Devised training for [Product] regulations.

Successfully handled client escalations.

Increased branch revenue from ancillary services by [Percentage]%.

Achieved [Percentage]% market expansion.

Implemented staff retraining

* Achieved results through diligent oversight

* Recognized for performance during [Year].

+ Nurtured relationships with local businesses.

* Led staff recruitment and retention efforts.

© Promoted a positive work environment.

«Enhanced staff training processes.

Education

Public Administration - Associate of Arts - 2024

The Federal Polytechnic, Idah - Idah, KG

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