Remote Proofreading, Data Entry, Document Management

Michael Cunningham

Communication Specialist

****@******.*** • 859-***-****

www.linkedin.com/in/michaelcunningham-lexington

Lexington, Ky.

Corporate Communications Data Entry Writing Copy Editing Administrative Support Proven success in internal/external communications, writing/proofreading, and data entry Temporary Employment

Molina Healthcare - APN Consulting Inc., Monmouth Junction, NJ 5/2023 – 2/2025 Medicare Materials Coordinator [Remote] 20 months

Assisted the Digital Governance team in health plan member communications through email, text and app push notifications. Supported post-Public Health Emergency (PHE) redetermination work for Medicaid members in 20+ states.

Federal Emergency Management Agency (FEMA) 9/2021 – 10/2022 COVID-19 Support Specialist [Remote] 13 months

Validated documents and provided client support for COVID-19 Funeral Assistance, administered through FEMA. Assisted victims of natural disasters, including Hurricanes Ian & Ida, floods and western wildfires. The University of Kentucky, Lexington, Ky. 2/2021 – 5/2021 COVID-19 Vaccine Customer Support Representative [On-site] 3 months Handled inbound calls from those who needed assistance with the COVID-19 vaccination process at the University of Kentucky. Helped individuals understand and navigate the process from the initial request through receiving the vaccine. Assisted with special projects as a part of the COVID-19 vaccine customer service team. Full-time Employment

Bluegrass Care Navigators, Lexington, Ky. 10/2016 – 6/2018 Communications Manager

Bluegrass Care Navigators is a national leader in delivering high-quality end-of-life care and a pioneer in developing programs that respond to the needs of seriously ill patients and their families. Oversaw writing, editing and proofreading outreach materials, company reports, op-ed submissions, media releases, brochures and web content.

Executed a statewide marketing and communications plan, providing monthly performance metrics to leadership.

● Implemented successful $100,000+ media re-branding campaign – print, radio, social media

● Created radio copy, produced and edited radio spots, and distributed to stations in 33 Kentucky counties

● Helped grow social media presence across all platforms, including a 55% increase in Facebook followers Alliant Health Solutions, Atlanta, Ga. 12/2003 – 7/2014 Communication Specialist

Alliant offers customized, integrated healthcare solutions that ensure patients receive high-quality medically necessary services in the appropriate setting.

Researched, wrote, copy-edited, and assisted in designing outreach materials for physicians, other health care providers and patients. Created multiple websites; managed daily content of four company sites. Wrote, edited and distributed monthly e-newsletters; tracked performance. Recorded, edited and narrated company videos.

● Created a monthly healthcare e-newsletter that grew to 1,000+ subscribers, enhancing brand awareness

● Shot and edited nearly all in-house still photos

● Created content for a multi-audience website

Awards

Ohio State Journalism Award

International MarCom Creative Award

Robert F. Kennedy Journalism Award

Edward R. Murrow Documentary Award

Medical Association of Atlanta Gold Award

Medical and Chirurgical Faculty of Maryland Award of Excellence Remote Collaboration Skills

Microsoft Office (Word, Excel, Outlook, PowerPoint), MS Teams, Slack, Zoom Adobe CS (Dreamweaver, Photoshop, Audition), MS Expression HTML/FTP-proficient

Education

University of Louisville – Business Administration Miscellaneous

Former Board Member, Kentucky Society for Healthcare Public Relations and Marketing Kentucky Colonel

FAA-licensed pilot

Work samples available on request

Contact this candidate