Auto Damage Appraiser & Collision Manager

Brian Butler

706-***-**** *****.**********@*****.***

PROFESSIONAL SUMMARY

Experienced Auto Damage Appraiser and Collision Center Manager with 20+ years in the automotive industry. Skilled in remote desk appraisal, photo estimating, and supplement review. Proficient in Mitchell Cloud Estimating, CCC Pathways, and Audatex. Deep understanding of insurance carrier guidelines, repair procedures, and OEM standards. Proven leader with a track record of boosting efficiency, customer satisfaction, and profitability in high-volume environments. Fully equipped to work independently in a remote role while maintaining accuracy and cycle time excellence.

KEY SKILLS

Mitchell Cloud Estimating

CCC Pathways and Audatex

Photo-Based Damage Assessments

Supplement Estimating

Auto Damage Guidelines Compliance

Remote Communication and Team Collaboration

Insurance Carrier Relations

Customer Satisfaction Management

Conflict Resolution

Negotiation and Sales Strategy

EXPERIENCE

Manager / Estimator Dykes's Body Shop 2021 - Present

Completed photo-based damage assessments using Mitchell Cloud Estimating and CCC Pathways.

Conducted supplement estimating for additional damage and parts discrepancies.

Maintained compliance with OEM procedures and insurer guidelines.

Collaborated remotely with customers, vendors, and adjusters.

Utilized auto damage guidelines to ensure accurate estimating and low reinspection rates.

Tripled monthly sales and exceeded company expectations.

Handled all marketing, contracts, inventory, and customer service.

Manager Helms Body Shop, Columbus, GA 2014 - 2015

Managed DRP contracts, verified quality control, and estimated repairs using CCC Pathways.

Manager Quality Body Shop, Columbus, GA 2012 - 2014

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