Manager supervisor

ED HARDMAN

***** ***** **** **** ● Louisville, KY 40299

Email: *******@*********.*** ● cell: 502-***-****

Pilot Van Supervisor

A detail oriented, well organized leader who works well under pressure in a fast paced environment and is willing to accept new challenges. Self motivated and possesses a strong work ethic and goes above and beyond the expected to complete work in an accurate, timely and efficient manner.

Professional Experience

Pilot Van Supervisor - Ramp Certified

ABM, Industries 11/7/2022 – present

Supervise approximately 25-30 crew van drivers in the safe operation of 12 passenger vans and 15 passenger shuttle buses to transport flight crews, to and from the aircraft, Ops Center, remote parking, and the airport terminal. Insure that TSA approved security procedures are followed, at all times. Make operational decisions regarding van services and customer need. Monitor radar, CVV, and Mosaic on 3 computer screens and CCTV security cameras. Prioritize and assign tasks based on customer needs. Use radios and iPads to communicate with drivers, RCC, Security, GSE and others as needed. Safety is critical to the job.

Insure that drivers provide safe and timely transportation of flight crews and crew meals, to and from UPS aircraft, the remote parking lot and the airport terminal. Maintain a professional environment with safety and service as top priority. Provides information and responses to drivers, using the Crew Van Visibility system through an IPAD in the van.

Insure that drivers have knowledge of the UPS ramp operation and familiarity with the different aircraft types. Train drivers in the proper operation of a 12 passenger van on the ramp and 15 passenger shuttle. Teach a positive customer service attitude. Team player, Flexible, Safety focus at all times. Professional presence and attitude.

Provide constructive feedback to drivers through ride along evaluations. Insure they are aware at all times while operating the vehicle and following all guidelines. When necessary, provide coaching through oral and written warnings.

Hardman Homes, LLC (2019-2022)

Managing partner. Purchased homes, determined exit stategy, evaluated remodeling needs, designed, purchased materials, hired and supervised contractors, hired realtor to sell homes.

Walmart (2003-2019) Retired

Assistant Store Manager at a Supercenter and a Neighborhood Market.

Training Coordinator and acting Personnel Coordinator in Human Resources.

Safety Team Leader, Support Manager and Key Carrier.

Produce Manager, P&L Responsibilities.

Supervises and trains other associates.

Responsible for Inventory Replenishment.

Accounting Office Manager, Asset Protection.

Works with Management and Market Asset Protection Manager to prevent losses.

Utilizes reports and computer systems to analyze opportunities for improvement.

Other duties have included Deli / Bakery and Meat Department Manager, Dairy / Frozen Department Manager, Cashier, Ordering, Receiving, Claims, Inventory Control.

Utilizes all store equipment and operational systems including but not limited to copiers, fax machines, computers, CCTV surveillance system, key cutting, telephone, paging system, walkie talkie, pallet jacks, & power lifting equipment.

EDUCATION

Graduate, Oldham County High School, LaGrange, KY

Business Management, University of Louisville, Louisville, KY

Computer Science, Kentucky College of Tech, Louisville, KY

COMMUNITY INVOLVEMENT/AWARDS

The Thoroughbred Chorus, Board of Directors

Honorable Order of Kentucky Colonels

Named Ambassador of Goodwill by the Governor of Kentucky

Jefferson County Republican Party Executive Committee

References Furnished Upon Request

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