Safety-Focused Client Service Professional

Summary

Safety-focused customer service professional with experience assisting clients, patients, students, and the public. Brings strong communication, decision-making, sanitation, and personal care skills from cosmetology, home care, school food service, and administrative work. Holds a driver’s license and is prepared to complete the required DOT physical and pre- employment screening.

Work experience

Master Cosmetologist

Styles anointed by Jenn

April 2021 to Present

• Consulted with clients to understand needs and provide professional service recommendations.

• Built loyal client relationships through attentive communication and dependable service.

• Maintained a clean, safe workspace while following sanitation procedures.

• Managed supplies and prioritized daily appointments to support smooth operations.

• Educated clients on care routines and product use based on individual needs. School Cafeteria Worker

ROWAN-SALISBURY SCHOOLS

October 2016 to May 2017

• Served students and staff while providing friendly, professional customer service.

• Followed food-safety procedures and monitored food temperatures for safe service.

• Assisted students with menu questions and dietary concerns.

• Maintained clean dining and serving areas during busy meal periods.

• Operated a cash register accurately and handled customer transactions. CNA - Certified Nursing Assistant

Angels at Heart HomeCareUnlimited LLC

July 2015 to May 2016

• Assisted patients with bathing, dressing, feeding, mobility, and daily personal care.

• Monitored vital signs and reported changes to nursing staff.

• Used safe transfer techniques when assisting patients between beds, wheelchairs, and stretchers.

• Responded promptly to patient requests while providing calm, compassionate support.

• Followed infection-control procedures to help maintain a safe care environment. Administrative Assistant

Elite Home Care Services

March 2006 to May 2007

• Answered phone calls and directed inquiries to the appropriate staff members.

• Protected confidential information while maintaining accurate records.

• Organized electronic and physical files for efficient document retrieval.

• Supported employee onboarding by preparing paperwork and coordinating orientation. Education

Cosmetology (Cosmetology training)

Empire Beauty School

June 2010 to May 2011

Jennifer Henderson

Non-CDL Transit Driver

+1-762-***-**** / ************@*****.*** / Hephzibah, GA Skills

Safe passenger assistance Customer service Clear communication Decision-making Patient assistance Emergency procedures Sanitation procedures Appointment scheduling Phone communication Time management

Languages

English • Professional working proficiency

Certifications

CPR Certification

First Aid Certification

Licenses

Driver's License

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