AI Governance & Program Management Leader

Darrin L. Brooks

Westland, MI ***** • Cell: 248-***-**** • Email: ***********@*****.***

• LinkedIn: linkedin.com/in/darrin-l-brooks-8b7a4a12

Executive Summary:

AI & IT Project/Program Management with 16+ years leading enterprise technology, data, and ERP initiatives across government, healthcare IT, and automotive industries consistently delivering complex programs on time and under budget of project deliveries.

Specialized in AI governance, policy, and data management, including AI use-case road mapping, data quality standards, risk management, and compliance with federal and industry regulations.

Proven track record driving Business Intelligence (BI) solutions and KPI dashboards to enable data-driven decision-making on scope, risk, performance, and vendor outcomes.

Extensive experience in global ERP implementation, integration, and vendor management, partnering with cross-functional teams and executive stakeholders to achieve measurable business value.

Strong background in project and program management disciplines: risk/issue management, scope and change control, SDLC, release and change management, and development of business cases, SOWs, RFPs, RFQs, and process documentation.

Recognized for motivating, coaching, and mentoring diverse technical and non-technical teams, fostering high performance and collaboration in complex, multi-vendor environments.

Education:

University of Phoenix – Southfield

Bachelor of Arts, Information Technology E-Commerce

Professional Experience:

AI / IT Project/Program Manager

Decisive Point Consulting Group (VA/GOV)

October 2024 – April 2025

Led strategy and execution of AI governance and data frameworks for VA-focused government agencies, aligning AI initiatives with key priorities for U.S. Veterans’ services.

Operationalized Data & AI Governance across the enterprise, defining policies, standards, and operating models that aligned with business goals, regulatory requirements, and risk appetite.

Established and enforced data quality standards, improving accuracy, completeness, and reliability of organizational data used by AI, analytics, and reporting solutions.

Championed centralized data cataloging and AI-augmented metadata management (e.g., DataHub, Tableau, Informatica Enterprise Data Catalog) to increase data discoverability and reuse across teams.

Drove AI use-case intake, assessment, and approval processes; collaborated with stakeholders to prioritize high-impact AI projects that improved efficiency, service delivery, and citizen engagement.

Utilized BI tools to analyze and visualize operational data, providing insights that informed AI roadmaps, governance decisions, and technology investments.

Served as primary point of contact for AI governance and policy inquiries, partnering with legal, security, product, development, and infrastructure teams to ensure responsible and compliant AI adoption.

Advised on AI-related technology selection (including GenAI), testing, and monitoring approaches, enforced processes for AI project assessment, approval, and ongoing performance monitoring.

Supported compliance with national and federal laws, regulations, and policies related to AI and data, ensuring AI initiatives aligned with Veterans’ services objectives and safeguards.

IT Project/Program Manager

Leica Biosystems

January 2021 – September 2024

Managed global programs across full project lifecycles, ensuring delivery within scope, quality, schedule, and budget constraints for healthcare technology initiatives.

Implemented BI dashboards and reports to monitor KPIs and program effectiveness, enabling leadership to make informed decisions on performance, risk, and resource allocation.

Developed and improved end-to-end vendor lifecycle management processes, including performance metrics, KPI tracking, and regular executive reviews with vendors and business stakeholders.

Led IT system implementations and system maintenance activities, coordinating cross-functional teams and vendors to achieve successful go-lives and minimize operational disruption.

Tracked and reported programming milestones, prepared executive status reports, and ensured deliverables met agreed-upon timelines and quality expectations; adjusted plans based on metrics and feedback.

Identified, analyzed, and consolidated program risks; developed and maintained risk plans, proactively escalated critical issues, and drove root-cause analysis and lessons learned to prevent recurrence.

Managed program budgets, integrating cost baselines from multiple projects, monitoring actuals vs. budget, refining estimates, and conducting root-cause analysis of variances throughout the lifecycle.

Led recurring team meetings to review progress, resolve obstacles, and reinforce alignment with business and organizational goals; promoted transparent communication and knowledge sharing.

IT Vendor Program Manager

Trinity Healthcare

October 2019 – October 2020 (COVID-19)

Served as subject matter expert and consultant to HR System Office and Regional Health Ministries (RHMs) on vendor requirements, solution design, configuration, testing, and rollout.

Leveraged BI tools to analyze vendor performance data, generating insights for continuous improvement, contract optimization, and strategic sourcing decisions.

Established objectives and methodologies for monitoring vendor SLAs; analyzed performance, issued timely reports to vendors and leadership, and led review meetings to address expectations and gaps.

Managed continuous improvement activities based on vendor trend reporting, SLA analysis, and benchmark data; recommended and implemented corrective actions to improve service quality.

Supported RFP processes and coordinated vendor activities for acquisitions and divestitures, ensuring alignment with enterprise standards and integration plans.

IT Project Manager / IT Implementation Specialist

Omnicell

March 2017 – October 2019

Acted as product expert and led implementation of Omnicell solutions at healthcare and VA facilities across the U.S., including Detroit, Ann Arbor, and Pontiac VA hospitals.

Managed customer, deployment, and technical teams to execute implementation activities according to project plans, ensuring timely Go-lives and high customer satisfaction.

Utilized BI tools to conduct clinical workflow analysis, providing data-driven recommendations that optimized processes for nursing, pharmacy, OR, and materials management departments.

Coordinated logistics, purchase orders, invoicing, and material inventory for implementations; oversaw hardware/software configuration and infrastructure readiness.

Directed release and change management activities, integrated application testing, and documentation updates; provided training and support to clinical and technical staff to ensure smooth adoption.

IT Project Manager / IT Delivery Lead

Blue Care Network / ICONMA (Contract)

February 2016 – February 2017

Managed and supported distributed delivery teams using Agile/SCRUM methodologies to deliver complex application and system implementation projects.

Implemented BI solutions to track project metrics and provide real-time visibility into schedule, cost, and quality, improving executive decision-making and governance.

Led change management processes across infrastructure systems and applications, including impact analysis, communication, and coordination of releases.

Managed resource needs developed detailed project plans and schedules in Microsoft Project, and monitored metrics for significant deviations, taking corrective action as needed.

Provided accurate status reporting to IT leadership, ensured budget adherence, and successfully delivered multiple concurrent projects from initiation through closure.

IT Shop Floor Analyst /IT Project Manager

Faureica / Alten Technology USA (Contract)

June 2015 – January 2016

Managed and supported Manufacturing Execution Systems (MES) and sequencing solutions at North American facilities; ensured integration with ERP systems for accurate transaction capture.

Applied BI tools to analyze manufacturing data, identifying opportunities for process improvement, efficiency gains, and error-proofing of operational data collection.

Coordinated hardware/software and infrastructure upgrades required to support production, and trained facility staff on new systems and data management processes.

Supported continuous improvement initiatives and enforced system policies and procedures across shop floor operations.

Sr. IT Program Manager

Delphi Automotive Systems / Kyyba (Contract)

October 2013 – October 2014

Led global deployment of supply chain systems and ERP solutions, managing budgets of approximately \$10M–\$30M and ensuring timely, cost-effective delivery.

Managed ITSM implementation phases for infrastructure, processes, and services; coordinated change, release, and deployment management in alignment with corporate standards.

Used BI tools to monitor supply chain performance and program KPIs, providing actionable insights to optimize logistics, transportation, and inventory operations.

Participated in SOW, RFP, and contract development; coordinated vendors and internal teams using Agile/SCRUM to deliver integrated solutions.

Sr. IT Sourcing / Program Manager

General Electric, Power & Water

October 2010 – October 2013

Managed multiple complex global ERP initiatives (SAP MM/WM and related modules), including data conversion, release management, and cutover activities, with budgets up to \$40M.

Implemented ITSM and release/change management processes for internal systems (e.g., Salesforce, intranet), ensuring controlled deployments and minimal business disruption.

Implemented BI solutions to track project budgets, timelines, and quality, enabling leadership to monitor performance and adjust priorities.

Led vendor and supplier management activities, including SOW/RFP creation, financial tracking, and performance reporting; coordinated cross-functional teams and provided executive-level updates.

Certificates and Licenses:

Government Security Clearance (Public Trust)

•AI Project Management Certification - AI Project Management Certification - Certified

•AI Prompt Engineering Certification - AI Prompt Engineering - pending (2026)

•AI Consulting – AI Consulting Certification - pending (2026)

•AI Ethics and Governance Professional (CAEGP) & (AIGP) (Actively pursuing)

•PMI® - Project Management - PMP Certification Program, PMI (Actively pursuing)

•BA® - Business Analysis - BA Certification Program, MPROi, MI – October 2009

•Six Sigma Green Belt Certification – General Electric – Van Buren, MI – July 2013

•SAP®/SRM/SCM/MM/WM/CRM//PP/VRM/FICO - SAP Certification Program, MPROi, MI – July 2010

•Internal Quality System Auditing - Eastern Michigan University, MI – March 2002

Skills & Expertise:

•AI Prompt Engineering / AI Governance/Policy / Project Management Methodologies / Business Intelligence / Cost Management / Purchasing / Procurement / Leadership / Vendor & Customer Management

•SAP expertise: SRM/SCM/MM/WM/CRM/FICO

Microsoft Office Proficiency: Word, PowerPoint, Excel, Project, Visio, SharePoint, ITMS, KeyedIn, Outlook, Lotus Notes, WebEx, Lync, JIRA, Slack

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