Dependable Medical Courier with USPS Experience

CATHERINE RIVERA

MEDICAL COURIER

Aurora, CO ****2 303-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Dependable operations and healthcare-support professional with more than 25 years of service at the United States Postal Service plus prior experience in healthcare settings. Experienced in transporting materials, operating material-handling equipment, following safety procedures, working accurately with sensitive information, and supporting fast-paced operations. Seeking to bring reliability, organization, and healthcare familiarity to a medical courier role.

CORE SKILLS

Material & Mail Transport • Loading & Unloading • Forklift / Tow Motor / Riding Pallet Jack • Safety Procedures • Route & Time Awareness • Healthcare Environment Experience • Confidential Information Handling • Customer Service • Organization & Accuracy

PROFESSIONAL EXPERIENCE

United States Postal Service

Dec 1999 - Apr 2025

Clerk / Mail Handler / Laborer Custodian / MOS Clerk

Operated automated mail-sorting equipment and supported accurate, timely distribution of mail.

Transported mail and materials throughout the facility and loaded and unloaded trailers.

Operated forklifts, tow motors, and riding pallet jacks while following workplace safety procedures.

Assisted with organizing, maintaining, and distributing parts for mechanics.

Performed physically demanding material-handling duties with attention to accuracy, safety, and dependable service.

Denver Health

1996 - 1998

Medicaid Eligibility Clerk

Accepted Medicaid applications and interviewed applicants to support eligibility determinations for federally funded health coverage.

Entered and maintained applicant information in computerized database systems with attention to accuracy and confidentiality.

Worked directly with applicants, explained application requirements, and supported completion of eligibility documentation.

Mental Health Corporation of Denver (MHCD)

1993 - 1995

Front Desk Receptionist

Provided front-desk and administrative support in a behavioral health office serving clinicians, staff, and clients.

Answered phones, scheduled appointments, and routed medication refill requests to appropriate staff.

Assisted clients and staff with problem-solving and recognized concerns that could require escalation.

Supported day-to-day medical office operations while handling sensitive information professionally.

EDUCATION & TRAINING

Red Rocks Community College - Medical/Dental Secretary Program

Certificate awarded May 12, 1993

Completed medical transcription training; also trained in medical terminology and medical office support.

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