Case Management and Grounds Maintenance Professional

Vanessa Davis

New York, NY ***** • 917-***-**** • ***************@*****.***

CERTIFICATIONS & LICENSE

NYS Driver’s License – Class D • A35 Air Compressor Operator Certificate

F.D.N.Y. P99 Low Oil Burner Certificate • PHAS USPC Deceptive Practices Certificate

RRP Certification • CPR, AED & First Aid Certification

NYC Food Protection Certification • Respite Care Certification

EXPERIENCE

NYC Parks, New York, NY Park Associate 08/2025 – Present

Clean and maintain parks, playgrounds, and surrounding areas to provide a safe environment.

Sanitize public restrooms, replenish supplies, and ensure cleanliness for visitors.

Inspect playground equipment daily and report hazards or repair needs.

Flag hazardous materials and maintain safe grounds for the community.

Operate landscaping tools including trimmers, mowers, blowers, and hand tools.

Cares for the Homeless, New York, NY Case Manager 12/2024 – 05/2025

Supported clients in substance abuse recovery and housing readiness.

Assisted with housing applications and documentation.

Monitored client progress and updated case records.

Linked clients to treatment and community resources.

MEDRITE+ Special Projects, New York, NY Exit Planning Supervisor / Senior Case Manager 08/2023-01/2025

Lead daily operations of case management and exit planning teams, ensuring efficient workflows.

Guide clients through immigration, asylum, and reconnection processes with trauma-informed support.

Develop individualized housing, healthcare, and employment strategies for post-program success.

Coordinate with H+H EPL, senior leadership, and site managers to enhance service delivery.

Fedcap/Wildcat, New York, NY D.H.S Supervisor 03/2020 – 06/2022

Supervised maintenance and cleaning staff across multiple shelters and community sites.

Oversaw service contracts, ensuring compliance with agency and city regulations.

Responded to urgent staffing shortages, stepping in to stabilize operations.

Ensured safe, clean, and well-maintained environments for residents and staff.

Private Complex, New York, NY Building Maintenance Superintendent 03/2019 – 03/2020

Directed maintenance operations for a 62-unit residential complex.

Scheduled and supervised custodial, janitorial, and trade personnel.

Implemented emergency response plans to protect residents and property.

Provided staff training to maintain consistent service standards.

NYCH Authority, NY, NY Heating Plant Technician 05/2011 – 03/2020

Operated and maintained low-pressure boilers for residential heating systems.

Conducted routine testing and chemical treatments to ensure safe, efficient operation.

Prepared systems and documentation for annual inspections and compliance checks.

Responded to heating and maintenance emergencies to restore service promptly.

EDUCATION

NYS Department of Education, Albany, NY

GED

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