Inside Sales & Consultative Selling Professional

KENAI RASHAD QUARLES

Durham, NC 919-***-**** **************@*******.***

PROFESSIONAL SUMMARY

Sales professional with 4+ years of customer-facing experience across automotive, roofing, and solar sales. Skilled at identifying customer needs, explaining solutions clearly, handling objections, following up with prospects, and moving conversations toward a close. Seeking an inbound/inside sales role where strong communication, relationship building, and sales experience can contribute to consistent team results.

CORE SKILLS

Inbound & Inside Sales • Consultative Selling • Customer Needs Discovery • Objection Handling • Closing • Lead Follow-Up • Customer Service • Relationship Building • CRM / Salesforce • Lead Generation • Negotiation • Phone & In-Person Communication • Microsoft Office • Data Entry • Time Management

PROFESSIONAL EXPERIENCE

Roofing Sales & Field Inspector Millennium Roofing Inc. — Durham, NC Oct 2025 – Aug 2026

• Built customer relationships through direct outreach, property inspections, follow-up, and clear explanations of roofing needs and next steps.

• Inspected roofs, gutters, and exterior property areas for wind, hail, and other visible damage and communicated findings to homeowners.

• Attended insurance adjuster meetings and helped customers understand the inspection and claims process.

• Balanced prospecting, appointments, inspections, customer communication, and field service work in a fast-paced sales environment.

Truck Loader UPS — Mebane, NC Jul 2024 – Oct 2025

• Worked in a high-volume, deadline-driven operation requiring reliability, organization, accuracy, and consistent productivity.

• Coordinated with team members to load packages efficiently while maintaining attention to detail and safety.

Sales Consultant Sport Durst Automotive Group — Durham, NC Apr 2022 – Jun 2024

• Guided customers through the vehicle-buying process by identifying needs, presenting suitable options, answering questions, and addressing objections.

• Built rapport with prospective buyers through phone, online, and in-person conversations and maintained follow-up throughout the sales process.

• Supported customers from initial inquiry through test drives, negotiation, paperwork coordination, and delivery.

• Maintained organized prospect and customer information while working in a performance-focused dealership environment.

Sales Consultant Top Tier Solar Solutions — Garner, NC Oct 2021 – Apr 2022

• Spoke with prospective customers about residential solar solutions, identified interest and needs, and explained product value in clear terms.

• Generated and followed up with leads, handled common objections, and worked to move qualified prospects toward the next step in the sales process.

EDUCATION

Charles E. Jordan High School — Durham, NC High School Diploma, 2022

Durham Technical Community College — One semester attended, 2022

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