Large Lines Commercial Account Executive

JANET FLEMING, AAI

***************@*****.*** 914-***-**** I Brewster, NY 10509

Summary

Seasoned Large Lines Commercial Account Executive with a proven track record. Adept in technical sales and management. Excelled in boosting customer satisfaction and retention, managing over $100MM in premium and mastering market trends for competitive pricing. Demonstrates strong sales presentations skills and a knack for maintaining vital carrier relationships. Manages a successful team with positive results.

Skills

Maintaining retention Sales Presentaions

Management Client servicing

Technical skills Rating all new lines

Renewal & New Business Placements

Day to day service

Experience

The Hilb Group, Richmond, VA Large Lines Commercial Account Executive

06/2021 - 09/2023

Brown & Brown Mahopac, NY

Marketing Manager & Account Executive 04/2018 - 06/2021

On

Arthur J Gallagher & Co, Inc

White Plains, NY

• Sales Presentations

•Client servicing

•Rating all lines

•Renewal & New Business Placements

• Created procedures & workflows of this start up. Data entry of all accounts required via managing Patra.

• Handled all aspects of servicing book of roughly $20mm in premium.

• Market new and renewal business for all lines.

•100% Remote

•Developed and implemented successful strategies to boost customer satisfaction and retention.

•Mixed Book servicing over $100MM premium

•Collaborated with other departments to ensure compliance with relevant laws and regulations.

•Conducted research on market trends and competitor analysis in order to develop competitive pricing plans

•Handled all day-to-day servicing along with guiding interns.

•Renewal remarketing alongside of producers and risk managers.

•Review client contracts.

•Participate in assisting Junior Executives on their Career Path.

•100% remote.

•Managed large book, $110MM premium, including manufacturing, unions, transportation, and heavy contracting.

•Heavy contact with excess and surplus markets.

•Market to all admitted and non-admitted markets, including Chubb, Travelers, CNA, Hartford, AIG, and more.

•Managed large commercial book, including contract business, municipalities, and middle market. Book size is $30.SM with average premiums of $250k-$1.SM.

•Markets and placed business with numerous carriers. direct and non- admitted

•Handled all day-to-day service.

•Conducted client meeting and stewardship meetings, ensuring thorough and accurate communication.

•Managed customer retention initiatives with focus on remarketing process.

Maintained and built carrier and client

DeWitt Stern Group Inc, New York, NY

Vice President 2006-2015

• Responsible for staff management of all departments in North White Plains office servicing over 900 accounts.

Direct responsibility managing the largest book in the company to set up a paperless environment.

• Create and meet carrier’s business development goals.

• Develop strategies to acquire new business while also servicing existing book .

• Create advertising and marketing pieces that accurately represent brand

• Recognized fir maintaining 90% customer renewal retention through remarketing

process.

• First employee worldwide to work remote10%

• Set up remote working program and presented program to other office locations,

Levitt Fuirst Associates, Yonkers, NY

Account Executive 2003-2006

* Oversaw key accounts equating to $8 million in premium volume.

• Heavy concentration on real estate, HOA’s and contractors,

• Handled day-to-day service needs including applications, policy changes,

marketing and binders.

• Focused on developing new business appropriate and in accordance with Best

Practices.

• Conducted client meeting ensuring thorough and accurate communication.

• Managed customer retention initiatives with a focus on remarketing process.

Marenco Insurance Agency, New Rochelle, NY

Vice President 1982-2003

* Supervised staff of 12 including hiring, training, benefits and payroll.

• Responsible for resolving computer issues, including developing a transactional

filing system to create a paperless environment,,

• Developed and maintained carrier relationships, and aid staff in meeting

production goals.

• Developed marketing and advertising for agency thorough cold calling, direct

mail, and community involvement.

• Oversaw broad range of small to mid-size commercial accounts. Heavy contractors book.

Insurance Institute

Accredited Advisor in Insurance (AAI) in Insurance 06/2014

Certifications

•Holds NY & CT broker’s license

•Holds AAI designation

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