Technology Program & Project Management Leader

CHRISTOPHER HODGES, PMP

Phoenix, Arizona 424-***-**** **********@*******.*** www.linkedin.com/in/chris-hodges-pmp-psm-7068504

PROFESSIONAL SUMMARY

Seasoned technology leader with over 15 years of experience delivering cutting-edge integration solutions, driving enterprise-wide digital transformations, achieving measurable operational improvements, and fostering innovation. Maintains collaborative relationships with business stakeholders, product owners, and engineering leads to prioritizing initiatives and align programs with strategic goals.

CORE COMPETENCIES

Project Management Professional (PMP) • Professional Scrum Master (PSM) • Generative AI • Agile & Waterfall Methodologies • Risk Assessment & Mitigation • Budgeting & Cost Control • Stakeholder Engagement • People Management • Team Development & Leadership • Global eBusiness Initiatives • Strategic Planning & Execution • JIRA & Confluence • RAID Logs • KPIs • SDLC • Vendor Management • Change Management • Supply Chain Logistics • Status Reports and Dashboards • SAP ERP

CERTIFICATIONS

AI Prompting (University of Arizona) Professional Scrum Master (PSM) Python for AI (Harvard) Post Graduate Certification in AI/ML for Business Applications (University of Texas Austin, 2026) E-Business (RIT) Ericksonian Coaching I–IV (Performance Coaching)

PROFESSIONAL EXPERIENCE

CJ Hodges Technology Services, USA 2024 – Present

Program & Project Management Consultant

•Designed PMO toolkits to standardize project monitoring and performance metrics, enabling reliable outcomes across diverse initiatives.

•Created reusable AI toolkits to administer the project management process.

SAP America, Nationwide, USA 2021 – 2024

Senior Program Manager

•Directed high-risk, high-visibility initiatives critical to Ariba solution success, ensuring timely delivery and improved system performance.

•Led end-to-end Software Development Life Cycle (SDLC) activities across multiple application development projects, delivering within scope, schedule, and budget.

•Managed end user acceptance testing through training and with clear documentation.

•Redesigned enterprise-wide project management methodologies by integrating Agile principles into SDLC processes, improving workflow efficiency and adoption across global teams.

•Managed project details and artifacts within JIRA and Confluence; established and monitored Key Performance Indicators (KPIs) to measure project health, team productivity, and product quality for data-driven decision-making.

Senior Project Consultant

•Orchestrated international cross-functional technology implementation teams to optimize resource utilization and improve project outcomes.

•Spearheaded SAP Fieldglass initiatives as Technical Manager within the PMO, delivering key milestones and operational excellence.

•Led the “One Strike” initiative transitioning SuccessFactors Singapore from an on-premises data center to a cloud-based solution, improving scalability and system reliability. Served as Scrum Master and Product Owner during the final quarter, guiding development through cut-over activities from development and quality assurance to a production environment.

•Recognized by team members for exceptional leadership during “One Strike,” setting a benchmark for PM excellence from initiation to completion.

•Maintained comprehensive RAID logs (Risks, Assumptions, Issues, Dependencies) to proactively identify, assess, and mitigate delivery risks.

Accenture, Nationwide, USA 2019 – 2021

Business & Integration Architect Manager

• Led cross-functional global teams to deliver next-level SAP integrations that matched technology solutions with client business goals and improved system compatibility.

•Led the SAP Fieldglass supplier enablement team to improve supplier engagement and operational efficiency.

•Recognized by Fieldglass Global Practice Lead for outstanding professionalism, commitment and persistence leading to project success and high team morale.

SAP America, Nationwide, USA 2015 – 2019

Senior Consultant, Payments & Financing / Buyer Integration

•Served as Subject Matter Expert for technical configurations of cloud-based solutions to optimize system functionality and user experience. Acted as Technical Lead for Ariba Open Ecosystem to streamline payment processes and improve partner relations.

•Boosted customer satisfaction by proactively advocating for business needs, increasing client retention and loyalty.

•Ensured timely and successful integrations through meticulous project planning and user testing while maintaining project timelines and quality standards.

CJ Hodges Integration Services, Inc., USA 2011 – 2015

Program Manager / Technical Lead

•Implemented EDI transition from legacy systems to IBM B2B Sterling Integrator including development, testing user acceptance, and cut-over activities with customers.

•Established a comprehensive PMO framework, standardizing processes with reusable documentation templates, reducing project cycle times, and enhancing operational consistency.

•Catalyzed project success by establishing a centralized PMO that enhanced project oversight and resource allocation.

•Selected for a full-time employment offer from Performance Food Group, reflecting high professional standing; opted to pursue a career with SAP to leverage advanced technology solutions.

ADDITIONAL EXPERIENCE

Principal EDI Developer, Global E-Business (THQ Corp) • Senior Architect, Data Integration (Medicis Pharmaceuticals) • EDI Technical Supervisor (The Hillman Group) • EDI Analyst (Xerox Corporation)

EDUCATION

Rochester Institute of Technology 2004

Bachelor of Science – Applied Science (custom curriculum spanning Information Technology and the College of Business)

University of Texas (Austin) 2026

Post-Graduate Certificate in AI/ML for Business Applications

AWARDS & RECOGNITIONS

•SMO Vision 2020 Award Winner: Recognized for delivering customer satisfaction improvements in high-stakes implementations

•Recognized by SAP senior leadership for "relentless focus on customer success"

•Recognized by SAP customers for being a "persistent customer advocate"

•Selected for the SAP Catalyst program for exceeding operational goals and demonstrating leadership potential among top employees

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