Agile Scrum Master & Release Train Leader

Samson Isibor

404-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Release Train Engineer/Advance Scrum Master/Project Manager/Product Owner led Agile delivery, backlog management, and cross-functional coordination for complex enterprise application work. Drove scrum ceremonies, DevOps, CI-CD Pipelines, removed impediments, and used Jira, Tableau, Smartsheet, MS Project, and Excel to report progress, risks, and KPIs to executives. Partnered with product owners, release teams, and development groups and kept scope, cadence, and production go-live aligned.

SKILLS

Agile Delivery: Jira, CI-CD Pipeline, Azure DevOps, Scrum ceremonies, Product backlog management, Release planning, RAID management, and Penetration Testing.

Reporting & Planning Tools: Microsoft Excel (Pivot Tables, Macros), Tableau, Smartsheet, MS Project, Capacity planning

Governance: Program governance, Product roadmap ownership, PI planning facilitation, Release train coordination, Portfolio prioritization, Dependency mapping, User story mapping, Acceptance criteria definition, Change control

Reporting & Analytics: Executive reporting, Benefits realization, Resource forecasting and DMAIC

PROFESSIONAL EXPERIENCE

TATA Consulting Services (TCS) 01/2023 to 9/2026

ADVANCE SCRUM MASTER/PROJECT MANAGER/PO - PEARSON VUE 08/2025 to 08/2026

• Facilitated daily meetings, planning, reviews, retrospectives, and ensured scrum events are purposeful, productive, timeboxed and focused on inspection and adaptation.

• Supported Product Owner, QA, DevOps/platform engineers, Security, and operations with product goal clarity, backlog refinement techniques and stakeholder collaboration.

• Coordinated with engineering, testing, security, data and platform personnel to support integrated DevOps delivery.

• Developed project plan, tracked and communicated team impediments, delivery risks, decision and improvement actions.

• Helped the team to focus on valuable increments that met the acceptance criteria and the definition of done.

• Identified dependencies between teams, escalated, and removed impediments, dependencies, and organizational barriers that maybe hindering work progress.

• Helped the team make realistic alignment decision into the sprint during sprint planning.

• Facilitated the demonstration of completed work, new CI/CD pipeline, infrastructure automation, automated testing, container/Kubernete, and deployment improvements.

• Ensured infrastructure, automation, monitoring, security, and deployment work are visible in the backlog and collaborated with the DevOps engineer on CI-CD pipeline.

• Helped decompose large DevOps tasks into manageable pieces and ensured stories have clear acceptance criteria.

• Coached Agile and DevOps practices, improved team processes, facilitated scrum events, and helped improved delivery flow

• Served as a servant leadership, provided optimism, acted as a change agent and facilitated all scrum events

• Developed metrics, RACI, team capacity planning, reviewed velocity promoted agile mindset and practices

RELEASE TRAIN ENGINEER/ADVANCE SCRUM MASTER/PROJECT MANAGER- VERIZON WIRELESS 01/2023 to 07/2025

• Facilitated daily meetings, planning, reviews, retrospectives, and ensured scrum events are purposeful, productive, timeboxed and focused on inspection and adaptation

• Facilitated the migration of TracFone from current state to TMF standard Value Stack platform for order management, provisioning, catalog, and Salesforce CPQ, enhancing system capabilities.

• Developed and maintained a roadmap with key feature priorities, value propositions, and the desired outcomes and the impact to the business/Stakeholders

• Identified dependencies between teams and made sure important deployment, infrastructure, testing, or release work isn’t getting stuck between teams.

• Ensured the ART/Scrum teams operated as effectively as possible by guiding and providing the necessary support while practicing and implementing the Scrum values, including Scrum of Scrum.

• Developed project plan, analytical reports and metrics, established KPIs, mitigated risks, and strategically planned quarterly roadmaps and big room planning sessions, Risk register (RAID), and RACI.

• Managed obstacles that arose for the team and removed obstacles as soon as possible.

• Partnered with the Release Management team and ensured sprint changes were implemented in the current release

• Served as a Product Owner as needed, managed product backlogs, prioritized features, and collaborated with Scrum teams for product success.

• Liaised with all external stakeholders and translated their needs to the team.

• Managed and delivered over 1200 features across multiple applications for TracFone, including Simple Mobile, Total by Verizon, Total Wireless, FWA, Disney Plus, Wearables, and Zelda.

• Facilitated Big Room Planning (PI), Scrum of Scrums, coached teams, mentored teams, and oversaw the Scrum team ceremonies

Deloitte/The Goal-Verizon Wireless - Alpharetta, GA 03/2021 to 01/2023

RELEASE TRAIN ENGINEER/SCRUM MASTER/PM

• Facilitated daily meetings, planning, reviews, retrospectives, and ensured scrum events are purposeful, productive, timeboxed and focused on inspection and adaptation

• Developed and maintained roadmap with key feature priorities

• Supported cross-functional teams in the resolving complex client challenges.

• Spearheaded initiatives to streamline project workflows, increasing efficiency across departments.

• Collaborated with stakeholders to define project scopes and deliverables, ensuring proper alignment with business objectives.

• Implemented quality assurance protocols to maintain high standards in project execution and delivery.

• Developed comprehensive documentation and reports to support decision-making and project tracking.

• Provided input to team lead regarding areas for process and procedural improvement.

• Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.

• Facilitated in Big Room planning, Scrum of Scrums and facilitated daily stand ups, backlog refinements.

Truecare HCS, Stonecrest, GA 02/2020 to 03/2021

IT PROJECT MANAGER

• Managed complex project activities, the systems development life cycle (SDLC), and enforced project standards to ensure quality and successful on-time, on-budget delivery.

• Facilitated, resolved, and escalated issues involving risk or dependency that may hinder the team's ability to deliver features

• Managed implementation of new billing systems and provided ongoing development support to the team.

• Managed scope, cost, time and ensured project was delivered on time and with budget.

• Facilitated PI planning and ensured team assessed features to meet the definition of ready.

• Coached the team on process improvement, agile processes, practices, and mindset.

• Facilitated production support and the improvement of operational workflows

• Developed and updated the RACI and RAID log, and maintaining communication to sustain project integrity and improved processes.

• Managed vendor portal, GAMMIS web Portal issues, ICD codes, and pre-approval billing for Medicaid and private pay billings.

DISYS Consulting- Verizon Wireless, Alpharetta, GA 06/2019 to 01/2020

RELEASE TRAIN ENGINEER/ PM/IT SCRUM MASTER

• Facilitated Big Room planning for upcoming quarter customer value features to delivery of customers with multiple ART teams

• Created a delivery structure, established cadences, and created the container in which the team can execute and deliver customer value

• Created a defined framework to enable the team to execute and deliver customer value efficiently

• Coached the ART teams in Agile best practices to improve efficiency, self-organizing, and provided regular feedback on progress.

• Developed project plans, facilitated Agile ceremonies, including Daily Stand-up, backlog refinement, Sprint Planning, Sprint Review, Retrospectives, and ensured transparency

• Facilitated Agile ceremonies, fostering trust and collaboration within the team to enhance communication and team dynamics.

• Facilitated Big Room planning, Scrum of Scrums, daily stand-ups, backlog refinements, sprint planning, and sprint retrospectives to review and improve team processes

Truecare HCS, Stonecrest, GA 03/2019 to 06/2019

IT PROJECT MANAGER

• Gathered requirements, identified gaps, and recommended action plans to stakeholders while managing complex project activities to ensure alignment with strategic objectives.

• Translated product goals, business needs, and user feedback into clear features.

• Created user stories, acceptance criteria, and test scenarios that development teams can develop and execute

• Collaborated with end users, clients, and teams to align project objectives with organizational goals, facilitating effective communication and shared understanding.

• Conducted system analysis to evaluate business processes, integration points, and overall system impact, enabling informed decision-making and risk mitigation.

• Developed value stream maps, value chain models, business process modeling (BPMN), and Data flow diagram (DFD) UML modeling and measurement metrics.

Invesco, Atlanta, GA 10/2017 to 03/2019

PROJECT MANAGER/BA - CONSULTANT

• Gathered and elicited requirements from stakeholders and translated requirements into clear multiple easy to follow solutions.

• Managed the development, validation of Meta data from Clarity to Hyperion/Essbase and approved reporting cubes for Smart View reporting capabilities.

• Facilitated discussion between IT and FP&A stakeholders provided Senior Managers with project status and known issues and risks.

• Reported on processes and procedures to align with business goals, recommended improvements, and maintained updated RAID log.

• Developed the RACI, RAID log and updated as needed for stakeholder communication to sustain project integrity

• Assisted and prepared long range budget planning for management with key drivers and enablers identified and supervised and mentored my direct reports

ABM Atlanta, Atlanta, GA 05/2017 to 10/2017

SENIOR BUSINESS ANALYST- CONSULTANT

• Developed short- and long-range forecasts and planning budgets for ABM services to enhance financial accuracy.

• Collected requirements from stakeholders, reviewed business processes and worked with ABM Directors to develop budget templates for over 1,200 projects and managed project financial performance against forecast/plans/budgets/Actuals.

• Led cross-functional teams, enhanced business processes to drive strategic initiatives.

• Analyzed data trends for inform decision-making and to improve operational efficiency.

• Developed comprehensive requirements documentation for system enhancements and integrations.

Doosan Industrial Vehicle America, Buford, GA 04/2016 to 05/2017

IT PROJECT MANAGER Consultant

• Managed the implementation of new SAP application for a manufacturing company.

• Managed the work developers, vendors and technical leads to ensure proper installation, enhancements and testing of the applications

• Managed project scope, developed project management plans and reported project performance against baseline.

• Developed Project budget, and proactively monitored, tracked it throughout the project lifecycle.

• Reviewed and aligned ongoing processes and procedures with business goals and objectives to drive project success.

• Managed the Risk register (RAID), RACI Matrix to support and meet customer expectations.

• Provided technical leadership to the team and acted as subject matter expert

• Managed ERP data migration to SAP Hana and maintained metadata, and support

• Managed Doosan IT infrastructure including SAN installation, VMware, disaster recovery, WMS, vendor portal, VOIP and SAP

• Monitored performances of Access Points, Telephone (VOIP) system, Internet, Wireless controllers, network, Internet of Things (IOT) and all other infrastructure related activities

Sambor LLC/Ronsys Technologies, Atlanta, GA 11/2014 to 04/2016

ERP Project Manager

• Assessed organization processes, current state, and to-be state, recommending specific areas for improvement to enhance operational efficiency.

• Performed value stream mapping, provided technical leadership and acted as subject matter expert on complex issues and managed cross-functional teams

• Performed system analysis to understand business process, systems integration points and assessed overall system impact.

• Delivered solution on time, within scope, cost, quality and closed project procurements and documented lesson learned.

• Developed the RACI and RAID log, enhanced stakeholder communication, and sustained project integrity.

PRGX, Atlanta, GA 01/2013 to 11/2014

ERP PROJECT MANAGER

• Managed complex data extraction and analysis project using waterfall methodology and agile framework from start to finish within aggressive timelines for audit recovery.

• Collaborated with the client's IT department, the recovery team, and data library teams to analyze data and align project objectives and to ensure a cohesive project execution.

• Developed executable programs using SAP (SE38), created SQL scripts and queried database via SQL.

• Developed SAP reports and tables for clients to support audit using ABAP workbench

• Monitored application development and validated progress against plan using performance analysis and metrics, and maintained project alignment and accountability.

• Delivered on-time solution to recover lost monies, within scope, cost, quality and closed project with documented lessons learned.

• Managed cross-function teams, motivated the team, facilitated system testing, and user acceptance testing.

The Coca-Cola Company 07/2007 to 12/2012

FINANCIAL CONTROLLER/ PROJECT MANAGER - Consultant

• Prepared feasibility study reports and estimated work required for project along with relevant factors.

• Developed Program budget, on-boarded vendors, reviewed SOWs and submitted SOW for approval and funding.

• Managed Program Scale, a Coke One project initiative based on best practices and supported by SAP using SAP project system

• Created WBS and WBS dictionary, assigned resources, managed project cost and reported performance against baseline.

• Prepared budget forecast using activity resources, duration, cost and developed project budgets, and submitted to management for approval

• Prepared Rolling wave estimates and reviewed rolling estimates with team leads, Sol Arc and management on a weekly and monthly basis.

• Managed the vendor relations and the project procurement, and ensured validation and timely payment of vendor invoices.

• Managed SAP Business Planning and Consolidation (SAP BPC) Enterprise Performance management (EPM), and coordinated planning, budget, forecast, and financial consolidation, and provided reports using MS Project, Excel, and PowerPoint.

• Prepared quarterly Tollgate reports and balanced Scorecards for groups, programs, projects, and business units, enhancing project oversight.

EDUCATION

Kennesaw State University - Kennesaw, GA Master of Business Administration (MBA)

Cornell University - Ithaca, NY The Complete Manager Certificate (CMC)

Winston Salem State University - Winston Salem, NC Bachelor's degree in Accounting (BS)

CERTIFICATIONS/TRAININGS

• Lean Six Sigma Green Belt Certificate

• Lean Six Sigma Black Belt Certificate in progress

• Certified SAFe 5 Agilist

• Advanced Certified Scrum Master (ACSM)

• Certified Scrum Product Owner (CSPO)

• Certified on Microsoft Project (MSCE)

• Completed Approved PMP Training

LANGUAGES

English

Native or Bilingual

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