Residential Energy Testing & HERS Rater Trainee

Mandre Diggs

*** ********* ********* ****, **. **148

Cell: 210-***-****

Email: ************@*****.***

Professional Profile and Goals

Highly motivated professional with a strong background in business ownership, customer service, logistics, and residential energy testing. Licensed Class A Barber and small business owner with proven leadership and operational experience, now focused on energy efficiency and building performance. Currently working in energy testing and training with Mean Green Inspections, LLC as a Residential Field Inspector (RFI) and pursuing HERS Rater certification. Known for reliability, adaptability, and strong work ethic.

Areas of Expertise

Time Management Team Player

Sales Administration & Coordination Consumer Packaged Goods Equipment Management

Outstanding Customer & Personal Service

Customer Service

Strong Interpersonal Skills

Professional Experience

- Currently in training toward HERS Rater certification, including diagnostic testing, documentation, and performance evaluation.

- Serve as a Residential Field Inspector (RFI) supporting energy code compliance and quality assurance.

- Assist with and participate in hands-on training related to energy testing procedures and inspection protocols.

- Perform residential energy testing and field verification in accordance with energy efficiency and building performance standards.

2023 – Present

Mean Green Inspections, LLC Texas

Energy Testing & Training Specialist / RFI

Owner/Barber/Shop Manger (King’s Mane Barbering, LLC) July 2023-Present

Managed day-to-day business operations.

Train and develop team members to build human capital. Maintain up-to-date administrative records to monitor operational conditions. Enhanced operational efficiency and productivity by managing budgets, accounts, and costs. Trained and motivated employees to perform daily business functions. Consulted with customers to assess needs and propose optimal solutions. oriented candidates and implementing new training practices. Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Courier / Delivery Driver Indiana Transport 2017 – 2020 Completed timely and accurate deliveries to customers and businesses. Maintained a clean driving record and adhered to all safety regulations. Provided excellent customer service and efficient logistics support. Courier / Independent Contractor Favor, DoorDash, Papa John’s 2006 – 2016 Performed door-to-door food and product deliveries within designated service areas. Developed strong knowledge of routes and efficient delivery strategies. Built a reputation for reliability and customer satisfaction. Courier / Driver U.S. Courier 2004 – 2009

Transported packages and documents for business and residential clients. Handled sensitive deliveries with efficiency and confidentiality. Independent Courier / Contractor OfficeMax Self-Employed 2006 – 2009 Provided document transport and business support services. Managed workflow independently to meet deadlines.

Education, Certifications & Licenses

Williams Barber College – Licensed Barber Graduate, 2006 Lincoln’s Challenge Military School – GED, 1996

Class A Barber License (2006 – 2025)

Skills

Business Ownership & Operations

Customer Service Excellence

Time Management & Organization

Courier & Logistics Fulfillment

Team Leadership & Independent Work

Reliable Transportation & Safe Driving

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