Part-Time Customer Service & Call Center Agent

Lisa Taylor ****

Work on-site, daily team, Dallas, Austin, TX, Chicago, IL, or Denver, CO, better using education and previous work experience, 30 years in music, often while working part-time in site operations help, much in Professional Voicework, Co-writing, and smaller business Offices, Studios, Call Centers, Restaurant and Retail Customer Service, Marketing

Contact information: ***********@*****.***, 512-***-****, Georgetown, TX 78628

WORK EXPERIENCE:

Keith Ace Hardware 2026, The Oaks (retirement community) 2025-2026, Kona Grill 2018, Romano's Macaroni Grill 2017, Spaghetti Warehouse 2013-2014, temp & trainee: Kona Grill, Au bon pain, Sapa House, Cafe Express, Krispin Caterers, Kuby's 2012, Green Spot 2011, Fawaz, LLC 2008-2009, Gold's Gym Int'l front desk and retail sales 2006-2009, and trainee at Toyota & Jos A.Bank Clothiers 2009

Part-time Restaurant & Retail Customer Service, Cashier, site operations assisstant 08/2013-09/2018

• Hired as Cashier

• trained in To Go & Special Orders, Some food and drink preparation, Special Cleaning Projects & or Dishwashing

• Customer Service, Sales--intermittent, also working in other jobs Volunteer at Beto for Senate campaign 2018, E-tech Encore Solera Direct Hit by Identifix 2016, Int'l Merchant Payment Systems 2013, RJR Insurance 2012, PCI the Data Company 2005, temp, trainee: First American Payment Systems and Better Business Bureau Services, United Debt Services 2012, AC Consulting 2008 and Snelling-Trinity Real Estate Services Call Center Agent, On-site Operations 2012-2018

• Make cold and warm calls

• Data entry and lead updates paper and data base,, national, regional, local campaigns

• Notate and disposition calls if working in a database

• Marketing and scheduling professional services

EDUCATION:

El Centro 2009, North Texas University 2006-2007, Austin Community Colleges 1988-1991 Undeclared, emphasis in basics, English, Arts & Sciences - 3.0 GPA

PROJECT:

Eko Media, Chez Groove, Drew Lane Music 2001 & 2002-2005, R.Com 2002, Love Notes, the LightLight with Kilkeary Communications 1990-s, Agent for self in ads, co-writer & live work 1980's-2013 TX & IL

• Professional Singer, Co-writer for self & others,, TX, IL, TN, NY, live band and duo performances, often subcontracted

• Marketing music, voice, bands, duos, writing

• union member SAG-AFTRA (former), leader 1 term Chicago, of AFTRA, American Federation of Television & Radio Artists

SKILLS:

• Specialist live and studio vocals, co-writing, marketing, organizing, setting appointments, data entry, help with meetings, On-site operations, Customer Service, Cashiering, Sales, Cleaning

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