Administrative Assistant/HR/Payroll specialist
Resume:
DEE SNOW
Pontiac, IL *****
**********@*****.***
Detail-oriented professional with extensive experience in administrative support and bookkeeping, skilled in Microsoft Office, QuickBooks, and data management. Proven ability to maintain confidentiality and deliver exceptional customer service. Skilled in managing payroll and timekeeping operations, ensuring accurate and timely processing of employee payments. Possess strong knowledge of payroll systems, tax regulations, and compliance requirements. Demonstrated ability to improve process efficiency and resolve discrepancies quickly. 12/2025 to 03/2026
KEN GOODWIN CPA
Morris, IL
Receptionist Administrator
* Worked the same as previous employers as well as using 1099etc and Lacerte software. 12/2024 to 04/2025
STRIEGEL KNOBLOCH & COMPANY LLC
Pontiac, USA
Bookkeeper/Administrative Assistant
• Worked the same position as Phillips & Associates CPA's, P.C with an addition of using ACH & CCH software. 09/2024 to 11/2024
OSF ST JAMES HOSPITAL
Pontiac, USA
Patient Access
• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet patient needs and resolve problems.
• Checked in patients with care and sympathy.
02/2001 to 07/2024
PHILLIPS & ASSOCIATES CPA P.C
Pontiac, USA
Administrative Assistant
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
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Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
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Ensured accurate record-keeping with diligent data entry and database management for vital company information.
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• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
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• Maintained office inventory by assisting with supply orders.
• Monitored daily operations in order to ensure efficient workflow processes were being followed. HIGH SCHOOL DIPLOMA 05/1991
TriPoint Jr/Sr High School, Cullom
ACCOUNTING AND BUSINESS MANAGEMENT IN US
Kankakee Community College, Kankakee
Notary Public, Illinois
SUMMARY
EXPERIENCE
EDUCATION AND TRAINING
CERTIFICATIONS
References available upon request
REFERENCES
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