Retail Customer Service & Dispatch Supervisor
Resume:
G
Traci Moreau
Gothreaux
********@*****.***
Mandeville, LA 70471
SUMMARY
OBJECTIVE: To obtain employment that will allow me to advance within an organization through the utilization of my office, management and customer service skills. SKILLS
• Manage and supervise company
employees
• Specialize in hiring company
employees for job openings, and
interviewing
• Critical thinking, decision making and
problem-solving skills
• Strong organizational and
communication skills
• Leadership, Teamwork
• Excellent written and verbal
communication with employees, and
customers
• Expert in Kronos Workforce, Outlook,
Excel, MS Word
• Recruiting and Staffing
• Dispatching
• Cash Register
EXPERIENCE
Customer Service Rep
United Credit / Jan. 2026 to Aug. 2026
Lake Charles, LA
• Customer Service / Accounts
Dispatcher/ Customer Service
C&R Concrete. Lake Charles, La
May 2024 to Jan. 2026
Dispatch techs to and from jobsites.
Dispatcher
Vexus Fiber / Jan 2023 to April 2024
Lake Charles, LA
• Dispatching operators to and from job site.
• Answer telephone in a timely manner.
Customer Service Representative / Dispatcher/Administrator Ace Air Conditioning / Sep 2021 to Dec 2022
Lake Charles, LA
• Answer multiple phone lines
• Schedule service appointments
• Dispatching
Retail Supervisor
Golden Nugget Hotel & Casino / Apr 2017 to Sep 2021 Lake Charles, LA
• Managed daily operations including purchasing, inventory control, merchandising and product distribution.
• Hiring and interviewing company employees
EDUCATION AND TRAINING
High School Diploma Certificate of Word Processing Pineville High School Alexandria Vo Tech
Pineville La. Alexandria La.
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