PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
KARENM HEHN
******@***.***
*** ** ******** **. *** 26105,
Tucson, AZ 85710
My objective is to obtain a position where my extensive experience in office procedures, supervision, counseling, group work, and working as a Hospice Volunteer, can be beneficial to promoting the goals of a progressive organization. Premiums calculation Policy requirements and
eligibility
Rehabilitation planning
Invoice processing Court docket coordination Multitasking Patient care Family support
Claims Quality Auditor
Northwest Administrators, Seattle, WA, Oct 1981 - May 2020 Recognized coverage issues and brought to attention of supervisor. Established contact with claimant and other parties using established protocols. Kept claims records updated and systematically reviewed files to resolve claims within specified guidelines.
Corrected Claim calculations before releasing payment to providers. Health & Welfare Supervisor
Northwest Administrators, Seattle, WA, Apr 1985 - Jan 1988 Boosted team performance through close monitoring and mentoring. Delivered exceptional program support by recruiting, training and overseeing exceptional staff team.
Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management.
Approached and solved work problems with initiative and sound judgment. Reviewed employee time cards/sheets before submitting to the payroll department. Accounts Payable Representative
Water District No. 124, Federal Way, WA, Jan 1979 - Mar 1981 Entered accurate supplier, invoice, and payment information into accounting software. Paid vendors correctly and on-time with attention to details of each billing agreement. Helped vendors and employees resolve various inquiries related to accounts payable. Reviewed and price-checked invoices prior to submitting for payment approval. Group Home Worker and Group Home Counselor
Faith Home, Tacoma, WA, Jan 1974 - Apr 1979
Provided mental health counseling to individuals, groups, and families. Offered both individual and group counseling services to help clients deal with issues. Kept meticulous and compliant documentation covering case activities for each individual. Conducted initial assessments of clients' situations to determine needs and goals. EDUCATION
Identified needed services by combining information gleaned from patient interviews with knowledge of program resources.
Maintained full compliance with legal, health, and safety regulations. Preparing young unwed mothers for independent living. Coordinated and implemented recreational activities. Provided guidance and supervision to child care workers. Bachelors in Social Work
Pacific Lutheran University, Spanaway, WA, Jun 1978 Associate Degree (Human Behavior)
Tacoma Community College, Tacoma, WA, May 1976
Certificat of Completion for National Caregiver Program My CNA Jobs, Tucson, AZ, Sep 2031
Certified End Of Life Specialist Training Program
Sacred Dying Foundation, Tacoma, WA, Sep 2016