Operations & Admin Coordinator - Project Manager

FIRDAUSI MUHAMMAD, Operations & Admin Coordinator

New York, NY, 07103, United States, 332-***-****, ****************@*****.***, LinkedIn, https://canva.link/pzmu8jr0wkp47ib

SUMMARY Detail-oriented professional with 7 years of experience in project management, business analysis, and client relations, seeking to leverage expertise in operations and administration for a Real Estate Coordinator role at 24 Seven Talent. Proven ability to manage full-lifecycle purchase orders, invoices, and vendor payments, coupled with strong skills in financial coordination, property operations, and stakeholder communication. Achieved 100% client satisfaction and reduced project rework by 15%, demonstrating a commitment to operational excellence and delivering value.

WORK EXPERIENCE

Associate – Business Analyst

PwC Nigeria

02/2026 – Present Abuja, Nigeria

Orchestrated end-to-end business process analyses, translating stakeholder requirements into structured project plans, documentation, and actionable technical specifications.

Devised and implemented project documentation frameworks aligned with client requirements, achieving 100% reporting accuracy across multiple concurrent engagements.

Delivered process optimization recommendations that reduced project rework by 15% within the first engagement cycle.

Facilitated communication between business and technical teams by interpreting complex stakeholder requirements into structured project plans, minimizing miscommunication and accelerating sign-off timelines. Supported product marketing, business development, risk management, and partner-facing deliverables for technology and tax-related products. Client Manager

Conceptica Moderna

11/2024 – 07/2025 Abuja, Nigeria

Spearheaded end-to-end client relationships for commercial design and fit- out engagements, ensuring alignment between client requirements, design vision, and project execution at each milestone.

Served as the primary point of contact for key accounts, coordinating internal design teams and external contractors to ensure projects were delivered on time, within scope, and met client expectations. Contributed to proposals and client presentations, transforming spatial briefs into compelling design narratives that bolstered the new-business pipeline. Business Consultant – Project Manager

Kay-Wi

01/2022 – 10/2024 Abuja, Nigeria

Formulated design plans, space schedules, and project budgets for commercial fit-out and interior projects, ensuring compliance with safety, sustainability, and building requirements.

Oversaw site installations and fit-outs, directing third-party contractors, monitoring performance against KPIs, and upholding design intent across multiple simultaneous projects.

Conducted structured post-completion reviews and occupancy assessments, achieving 100% client satisfaction scores at project handover. Identified and proactively mitigated project risks, maintaining zero regulatory non-conformances across all delivered projects.

Project Manager

Construcshop

01/2019 – 12/2021 Kano, Nigeria

Directed cross-functional teams comprising designers, contractors, and procurement specialists through the lifecycle of commercial interior projects, from concept to construction and handover.

Managed project budgets, timelines, supplier relationships, procurement negotiations, and resource allocation across project lifecycles. Presented project documentation and performance dashboards to stakeholders, ensuring transparency and accountability against approved program schedules.

Assessed workflows and implemented process enhancements that improved operational efficiency by 20% compared to baseline delivery timelines. Founder & Business Manager

Nordnooks

02/2017 – 01/2019 Kano, Nigeria

Established and managed a specialized decor and interior design firm, overseeing client briefs, aesthetic direction, bespoke product sourcing, and project execution.

Supervised designers and installation specialists, setting performance benchmarks and ensuring quality across all client engagements. Negotiated supplier pricing and managed inventory controls, successfully maintaining project budgets and on-time delivery schedules. EDUCATION

New York School of Interior Design (NYSID)

Master of Fine Arts (MFA), Interior Design

2025 – Present New York

Graduate Assistantship Candidate

Ahmadu Bello University

Master of Information Management (MIM)

03/2025 – 03/2026 Zaria

Ahmadu Bello University

Master of Business Administration (MBA)

02/2021 – 08/2023 Zaria

New York Institute of Art and Design

Diploma, Interior Design

11/2019 – 01/2021 New York

National Open University of Nigeria

BSc, Entrepreneurship

03/2016 – 09/2020 Nigeria

SKILLS End-to-End Project Management Project Planning & Scheduling Budget & Variance Control Risk Management

Procurement Vendor & Contractor Coordination

Quality Control Project Reporting

Requirements Gathering Business Process Analysis

Process Improvement Business Documentation

KPI Reporting Business Development

Commercial Interiors Fit-Out & Renovation

Space Planning Construction Coordination

Property & Client Requirements FF&E

Supplier Management Concept Development

Design Intent Documentation 3ds Max

AutoCAD Revit

SketchUp Photoshop

Corona Renderer Microsoft Excel

Microsoft Project PowerPoint

Stakeholder Analysis Cross-functional Collaboration INTERESTS Painting Arts

Architecture History

Reading Nature

Project Management Professional (PMP)

Project Management Institute (PMI)

Google Project Management Professional Certificate Coursera

Data Analytics Professional Certificate

Coursera

CERTIFICATES

Contact this candidate