Social Service Worker - Case Management & Crisis Support

ANMOL SINGH

Ontario

Tel: 905-***-**** E- Mail: *************@*****.***

SUMMARY

Dedicated Social Service Worker with hands –on experience in shelter environment, case management, and crisis intervention. Skilled in trauma- informed care and supporting individuals and families experiencing homelessness. Strong ability to assess client needs, connect individuals to community resources, and maintain a safe & supportive environment. Fluent in English, Punjabi & Hindi. Proficient in MS Office and internet – based research and documentation tools. Committed to continuous learning and passionate about empowering individuals through respectful, inclusive and strength- based approaches.

EDUCATION AND CERTIFICATIONS

Sheridan College, Brampton, ON

2 – Years Social Service Worker Diploma September 2022 – April 2024

At present, Active Registered member of OCSWSSW (Ontario College of Social Worker & Social Service Worker) since December, 2024, where all Professional Competencies Programs are continuously attended & even participated in voting system to elect members of this organization

Criminal Record Check

Valid First – Aid & CPR certification

Valid G- driving License

Having own car

INTERNSHIP EXPERIENCE

1 –year internship experience at Sacredhand Canada, Mississauga, ON

OTHER EXPERIENCE

Remained a volunteer member of Nav Bharat Foundation (NBF) organization in PGIMER, Chandigarh in India for 4 -years, where patient’s care, counseling, social service work for poor & needy people, charity, fundraising, community work for hygiene & safety of people etc. are carried out, Worked for the vulnerable population, documentation role.

3 –Years Security Guard experience in Allied Universal Canada

Participated in Community Work under Gurudwaras in Punjab and Community Activities from Childhood. Charity, serving people with problems of toothache, dysentery by providing them home based Ayurveda medicines in Punjab, India.

Social Service is in my blood.

September 2023- April 2024

Provided trauma- informed support to survivors of domestic violence & homeless people

Conducted safety planning, needs assessment, and personalized action plans

Attended case management meetings to monitor progress and adjust intervention strategies

Coordinated access to services such as food, housing, legal advocacy, child care, and mental health

Maintained accurate and confidential documentation in compliance with legal and agency protocols

Developed conflict resolution and cultural sensitivity skills while supporting a diverse client population

SKILLS

Crisis Intervention

Trauma- informed Care

Case Management & Client Support

Housing & Community Resource Navigation

Documentation & Reporting

Good Communication Skills

Team Collaboration

Proficient in Computer Skills

ADDITIONAL INFORMATION

Available for full –time positions including evenings and weekends.

References available upon request.

Contact this candidate