Case Manager with Substance Use Counseling

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care.

Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Willing to relocate to: Huntington Beach, CA - Ventura County, CA Authorized to work in the US for any employer

Work experience

Drug and Alcohol Counselor/Case Manager

Pacific Educational Services • Santa Ana, CA

June 2025 to March 2026

• Managed a caseload of approximately 60 clients referred through the Orange County District Attorney's Office, providing individualized case management and substance use counseling services.

• Conducted comprehensive client assessments and developed personalized treatment and recovery plans.

• Facilitated individual and group counseling sessions using evidence-based practices and motivational interviewing techniques.

• Monitored client progress, maintained accurate and confidential documentation, and updated treatment plans as needed.

• Coordinated care with healthcare providers, probation officers, the Orange County District Attorney's Office, social service agencies, and community resources to support client success.

• Provided crisis intervention, relapse prevention counseling, and life skills coaching to promote long-term recovery and reduce recidivism.

• Educated clients and their families on addiction, recovery, coping strategies, and available community resources.

• Ensured compliance with program policies, court-related requirements, state regulations, documentation standards, and ethical guidelines.

• Advocated for clients by connecting them with housing, employment, medical, mental health, and community support services to improve recovery outcomes.

Case Manager

The Priority Center • Santa Ana, CA

November 2024 to June 2025

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

• Developed and implemented comprehensive case management plans to address client needs and goals.

• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.

• Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care. Case Manager/Substance Abuse Counselor

Ocean Rock Recovery • Newport Beach, CA

September 2023 to September 2024

• Managed a caseload of 22 clients, providing comprehensive case management services

• Conducted thorough assessments to identify client needs and develop individualized care plans

• Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes

• Facilitated regular meetings with clients to review goals, address barriers, and track progress Kyrstin Howard

+1-714-***-**** / **************@*****.*** / Huntington Beach, CA 92648

• Provided crisis intervention and emotional support to clients in challenging situations

• Educated clients on available community resources related to housing, employment, education, etc

• Collaborated with legal professionals to ensure compliance with court orders or legal requirements

• Implemented evidence-based practices into daily work routines for improved client outcomes

• Liaised between clients/families/communities/agencies/organizations involved in the case management process Case Manager/Substance Abuse Counselor

South Coast Behavioral Health • Newport Beach, CA

January 2020 to September 2023

• Helped patients receive appropriate, high-quality care with reasonable results.

• Evaluated treatment plans against individual goals.

• Maintained energy and enthusiasm in fast-paced environment.

• Proved successful working within tight deadlines and fast-paced atmosphere.

• Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.

• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

• Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

• Developed individual treatment goals based on history and diagnosis.

• Provided counseling and support to clients with drug and alcohol abuse issues.

• Led supportive group discussions and education sessions with alcohol and drug users and families. Case Manager

New Life Detox • Santa Ana, CA

June 2017 to December 2019

• Helped patients receive appropriate, high-quality care with reasonable results.

• Identified care needs of individual patients and coordinated responses based on physician

• Evaluated treatment plans against individual goals and healthcare standards.

• Provided counseling and support to clients with drug and alcohol abuse issues.

• Facilitated group and individual care in outpatient setting.

• Completed required documentation for coverage by insurance companies to meet deadlines.

• Coordinated referrals for addiction services based on individual client needs and preferences.

• Worked flexible hours; night, weekend, and holiday shifts. Education

Substance Abuse (CATC l)

Cypress College

Addiction Studies (Certified)

Cypress College

August 2017 to June 2019

Skills

Managing mental health clients - Largest number of mental health clients managed simultaneously (More than 40 clients)

Case management Collaborate with healthcare professionals Working with individuals from underserved communities Working with people with disabilities Electronic health records (EHR) management Motivational interviewing Substance abuse treatment center experience Writing skills Electronic Charting Evidence-based practice Addiction counseling - Addiction counseling experience (6-10 years) Languages

English

Certifications

Human Services Generalist

August 2019 to Present

Certified Substance Abuse Counselor

April 2019 to Present

CATC l

CATC 1

April 2022 to April 2026

Driver's License

Basic First Aid certificate

CPR Certification

CADC

Certified Case Manager

Crisis intervention Treatment planning Discharge planning Experience with individuals with mental health conditions Time management Technical Proficiency Community Outreach Community partnership development Outpatient clinic experience HIPAA compliance Mental health counseling Administrative experience First aid Teamwork Case Notes Intake Multidisciplinary team collaboration for treatment planning FMLA Counseling interventions Microsoft Excel Toxicology and drug testing CPR Patient advocacy Intake (7 years)

Group therapy - Largest number of group therapy sessions conducted monthly (More than 20 sessions) Organizational skills Working with individuals from diverse cultural backgrounds

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