Certified Nurse Aide & Customer Service Team Member
Resume:
Summary
Dedicated team member with * years of experience in high-pressure environments, demonstrating exceptional customer service and compliance with safety standards. Skilled in crisis management, teamwork, and communication, with a focus on providing empathetic care. Obtained a Certified Nurse Aide certification, equipped with foundational healthcare skills including vital signs monitoring and basic life support, alongside proficiency in ADLS. Committed to delivering quality support in patient care settings.
Authorized to work in the US for any employer
Work experience
Team Member
Chick-fil-A Restaurants • Conroe, TX
June 2024 to Present
• Won multiple team sales competitions by utilizing suggestive selling techniques to upsell premium items and increase average ticket size.
• Demonstrated advanced reliability by volunteering for hazardous clean-up duties, ensuring full compliance with OSHA and health department sanitation safety standards.
• Provided exceptional, welcoming customer service to over 200 guests per shift in a high-volume, fast-paced environment.
• Maintained a pristine work environment by executing strict safety protocols, restocking inventory, and keeping dining and prep areas clean.
Education
Associates of Science
Lone Star College System • The Woodlands, TX
August 2024 to Present
• Graduate 2028
• GPA: 4.0
• Vice President of a well-known Pollical club and have had high turnout for it.
• I am also an officer of Phi-Theta-Kappa, an honor society for 2 year colleges. High school diploma
iSchool High the Woodlands • The Woodlands, TX
August 2024 to Present
• Graduate 2028
• Weighted GPA: 4.3
• I have founded and been president of the National English Honor Society and am part of the National Honor Society. Ranked #1.
Certified Nurse Aide (CTE)
Lone Star College System • Conroe, TX
June 2026 to August 2026
License number: NA0061095267
Nathan Millan
Newly Certified NA Passionate about Enhancing Patient Comfort & Daily Living Support ************@*****.***
Conroe, TX 77301
Skills
Crisis management Collaboration Basic life support Patient care Volunteer management Vital signs Toileting assistance Hospitality Bathing assistance Teamwork Cleaning Dressing assistance Attention to detail Meal preparation Time management Personal grooming assistance Empathy Communication skills Working with geriatric patients Awards
Unsung Hero Award
May 2026
This award honors a student who has positively influenced a campus program, club, or organization from behind the scenes. The recipient exemplifies quiet dedication, consistently demonstrating a positive attitude, an unwavering commitment to excellence, and a willingness to step up in whatever capacity is necessary to help their peers succeed. While they may not seek the spotlight or public recognition, their hard work, reliability, and steady support form the true backbone of our active student life community.
Student of the Year
May 2025
This prestigious honor is awarded annually to an outstanding high schooler who demonstrates exceptional leadership, academic dedication, and a profound commitment to community service. Modeled after the core values of Rotary International, the recipient exemplifies the ideal of "Service Above Self." This student not only excels within the classroom but also takes active initiative to improve the lives of others, fostering goodwill and positive change both locally and globally.
Certifications
Driver's License
Basic Life Support (BLS) Provider Certification
Certified Nurse Aide
September 2026 to September 2028
License number: NA0061095267
CPR Certification
Additional information
I volunteer at the Montgomery County Animal Shelter.
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