Executive Assistant & Board Governance Liaison

ELONDA MACKLIN

EXECUTIVE ASSISTANT EXECUTIVE OPERATIONS BOARD LIAISON

Columbia, SC 803-***-**** **********@*****.*** Authorized to work in the U.S. PROFESSIONAL PROFILE

Strategic executive-support and board-governance professional with 20+ years of experience partnering with CEOs, presidents, senior leadership teams, boards, donors, and community stakeholders across nonprofit, financial services, healthcare, and corporate environments. Trusted to manage complex calendars, confidential communications, board and committee operations, executive briefing materials, travel, events, and cross- functional projects. Known for anticipating needs, improving processes, building strong relationships, and delivering polished work in fast-paced, high-accountability settings. Experienced working independently with distributed teams and digital collaboration platforms. CORE EXPERTISE

C-Suite and CEO Support Board and Committee Governance Complex Calendar Management Executive Communications Meeting and Event Coordination Board Packets and Minutes PROFESSIONAL EXPERIENCE

Executive Assistant to the President & CEO / Board Liaison United Way of the Midlands, Columbia, SC May 2023 – Aug 2026

• Directed executive support for the President and CEO, prioritizing a high-volume calendar involving board members, donors, corporate and nonprofit partners, volunteers, and community leaders.

• Led end-to-end governance operations for the Board of Directors and multiple standing and ad hoc committees, including agendas, notices, attendance and quorum tracking, board packets, consent agendas, A/V, official minutes, records, and follow-up.

• Prepared daily executive briefing materials, background research, presentations, correspondence, reports, and meeting documentation so the CEO could enter each engagement fully prepared.

• Managed the digital Board HUB, governance manuals, member demographic and term data, meeting RSVPs, acknowledgements, and timely communications to directors and committee members.

• Designed and implemented workflows, deadlines, project trackers, and cross-functional coordination practices that improved board-material collection, meeting readiness, and accountability across senior leadership.

• Planned leadership meetings, off-sites, events, and stakeholder engagements while representing the CEO and organization professionally with senior external partners. Office Manager / Executive Assistant

Mark Anthony Brewing, Columbia, SC 2021 – 2023

• Oversaw administrative operations, executive support, office procedures, budgets, inventory controls, vendors, facilities, security services, onboarding, employee orientation, and workspace planning.

• Developed employee-engagement initiatives informed by pulse-survey results and established scalable processes for a growing operation.

Executive Assistant / Office Manager

WellCare Health Plans, Columbia, SC 2019 – 2021

• Supported the CEO/Plan President, Market Vice President, and Chief Medical Officer while managing calendars, travel, expenses, executive correspondence, presentations, and board and quarterly-meeting materials.

• Coordinated daily office operations and employee onboarding for a 100+ person organization. Worked remotely for approximately one year during the COVID-19 pandemic while supporting executive and administrative operations.

PROFESSIONAL EXPERIENCE CONTINUED

Executive Assistant

Robert W. Baird, Chicago, IL 2018 – 2019

• Supported Investment Banking executives with complex scheduling, domestic and international travel, expenses, presentations, correspondence, databases, and confidential client and fund files. Executive Assistant

Opportunity International, Chicago, IL 2017 – 2018

• Supported the CEO, Managing Director, and senior philanthropy and legal leaders; managed executive calendars, inbox triage and responses, board materials, donor events, travel, correspondence, itineraries, expenses, and database records.

Team Lead / Executive Assistant

BMO Capital Markets, Chicago, IL 2013 – 2017

• Partnered with senior executives across Investment & Corporate Banking and Global Regulatory and Trading Products, managing complex calendars, high-volume inboxes, confidential communications, board and committee meetings, and global travel.

• Built strong relationships with clients, consultants, executives, and assistants; trained administrative professionals, supported onboarding, and created and maintained a SharePoint information resource. Executive Administrator

Houlihan Lokey, Chicago, IL 2007 – 2013

• Supported investment-banking teams through the merger-and-acquisition lifecycle, preparing engagement and confidentiality documents, coordinating meetings and travel, maintaining deal databases and files, and planning client events.

• Coordinated recruiting interviews, candidate travel, luncheons, and office visits while supporting multiple senior and junior professionals.

Trust Administrator

Northern Trust Company, Chicago, IL 1999 – 2007

• Supported relationship managers and client executives with scheduling, correspondence, presentations, travel, investment-account administration, cash management, reconciliations, financial reporting, and process improvements.

TECHNOLOGY & REMOTE COLLABORATION

Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneNote) • SharePoint • Salesforce • Raiser's Edge • Concur • Board portals and digital governance records • Virtual-meeting and A/V coordination • CRM and database management • Digital file organization • Remote stakeholder communications ADDITIONAL STRENGTHS

Executive inbox management • Domestic and international travel • Expense reporting • Event planning • Vendor management • Office operations • Employee onboarding • Human resources coordination • Budget and inventory management • Process and procedure development • Confidential document management EDUCATION

High School Diploma

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