Procurement & Purchasing Coordinator

CRYSTAL A. FERNANDEZ

PURCHASER/BUYER

305-***-**** *******@*****.*** Apex, NC Crystal F - LinkedIn

PROFESSIONAL OVERVIEW

Procurement professional pursuing corporate re-entry, bringing twelve years of purchasing and IT experience plus fourteen years as a small business owner. Skilled in purchasing, inventory, order, and vendor management. Motivated by continuous improvement and professional growth.

CORE COMPETENCIES

Purchase Order (PO) Management

Vendor Management

Inventory Management

Sourcing

Customer Relationship Management (CRM)

Cost Negotiation

WORK EXPERIENCE

Intake Specialist DMC Tax Services, Cary NC Feb 2026 – present

Manage intake for 210 clients during peak filing season

Manage client communications, documents, and workflow tracking in TaxDome CRM

Enter and verify financial data – income statements, deductions, and records – in Drake tax software with a high degree of accuracy

Scan, categorize, and maintain confidential client documents

Ensure files are complete and accurate prior to handoff for tax return filing

Proprietor Crystal Anne Portraits, Apex NC Apr 2011 – present

Source and purchase capital equipment including camera bodies, lenses, and lighting

Manage vendor relationships and inventory of studio supplies and consumables

Handle client intake across phone, email, and online inquiry forms with prompt response times

Design and stage studio sets to client preferences

Onsite Agent Welcome Newborn, Raleigh NC Jul 2022 – Dec 2023

Photographed newborns at area maternity wards

Conducted customer consultations, photo sessions, post-session sales, and order processing

Recognized by regional manager as high performer in photo quality, client conversions, and new-hire training

Sr Purchasing Coordinator Ryder System, Miami FL Sep 2004 – Feb 2016

Processed purchase orders (POs) in Ariba and coordinated with asset-disposal vendor to retire and replace end-of-life IT equipment across a geographically diverse organization of 60,000 U.S. employees

Played key role in transitioning department to paperless environment, eliminating manual data entry and reducing errors during inventory cycle counts

Resolved high volumes of incidents (tickets), including escalated cases involving distressed customers; recognized by management for call-volume intake and resolution

Maintained detailed records of phone and chat interactions for quality assurance

EDUCATION

High School Diploma, Piper High School, Sunrise FL

SKILLS

Ariba, TaxDome CRM, Drake, Microsoft Excel, Copilot, Adobe Photoshop

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