Administrative & Data Entry Specialist

Portia Thompson

Baltimore, United States *****

443-***-**** - **********@*****.*** - WWW: My Work Preferences Summary

Hardworking and detail-oriented individual with fast typing speed looking to your team. Experienced with administrative support, document management, and customer service. Utilizes organizational skills and attention to detail to enhance office efficiency. Knowledge of office software and tools to streamline daily tasks and communications. Skills

• Data Entry • Customer Service

• Medical Billing • Administrative Assistance

• Scanner

Work History

10/2024 to Current Office Service Clerk

MDHS Lab Adminstration – Baltimore, MD

Processed incoming and outgoing mail efficiently, ensuring timely delivery of documents.

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Managed office supply inventory, coordinating orders to maintain optimal stock levels.

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• Assisted in organizing laboratory records, enhancing data retrieval and accuracy. Coordinated scheduling for lab equipment usage, improving operational efficiency across teams.

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Distributed incoming mail from shipments, couriers and postal delivery to

[Number] departments within organization.

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04/2022 to Current Lockbox Processor Specialist II M&T Bank – Baltimore, MD, United States

• Prepare and process payments to accounts specific for Lockbox customers.

• Complete Data Entry based on customers specific document instructions.

• Prepare, Balance and send customer Data Transmission. 11/2019 to 04/2021 Medical Care Program Specialist Taliored Staffing – Baltimore, MD, United States

Inputting and Processing Medicare/Medicaid include collecting data from various units and departments.

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Maintaining electronic hospital records, running reports, filing paperwork, and operating office equipment.

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• Pickup mail and delivering mail.

10/2011 to 03/2013 Hospital Telephone Operator

Sinai Hospital of Baltimore – Baltimore, MD, United States

• Answering all internal and external calls with the appropriate greeting. Directly contacts hospital staff, physicians, outside facilities and other resources by utilizing computer console, vocera, cellular phones, pagers and eNotify.

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Demonstrates the understanding of all emergency response to procedures such as trauma procedures, medical emergency, fire notation, and blister and bomb threat procedures.

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09/2007 to 02/2009 Customer Services Representative PDP Technologies – Hunt Valley, MD, United States

Taking inbound and making outbound calls to and from insurance agencies and insurers.

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Verifying insurance coverages by assuring requirements are met before leasing a vehicle.

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• Updating new insurance information.

Education

07/2011 Medical Billing and Coding

Tesst College of Baltimore

Certifications

Medical Billing and Coding, 2009-04-01, 2011-07-01 Personal Information

Title: Data Entry

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