Data Entry Specialist and Quality Assurance
Resume:
Termara Campbell
Russellville, KY
931-***-**** *********@*****.***
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Professional Summary
Data Entry Specialist with 6+ years of experience in high-volume data processing, medical records, and rebate/incentive processing.
Demonstrated expertise in data accuracy, quality assurance, records management, and database systems. Proven ability to meet
productivity targets while maintaining confidentiality and compliance (HIPAA). Skilled in remote work environments, workflow
optimization, and error reduction.
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Core Competencies
Data Entry • Data Processing • Data Verification • Quality Assurance • Data Quality Control • Records Management • Medical Records •
HIPAA Compliance • Database Management • CRM Systems • Document Review • Data Integrity • Typing (10-Key) • Microsoft Excel •
Microsoft Word • Google Sheets • Google Docs • Workflow Optimization • Attention to Detail • Remote Work • Process Improvement
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Professional Experience
Data Entry Specialist / Energy Processor
ICF (Remote) Apr 2024 – Present
- Perform high-volume data entry and data processing with a focus on accuracy and efficiency
- Validate and verify data to ensure data integrity and compliance standards
- Conduct quality assurance audits and data quality checks to minimize errors
- Maintain confidentiality of sensitive and regulated information (PII)
- Train new employees on data entry procedures, systems, and best practices
- Collaborate with cross-functional teams to improve workflow processes and productivity Quality Assurance Specialist / Data Entry Specialist Vital Records (Remote) Jan 2023 – Feb 2024
- Reviewed and validated medical record requests for accuracy and completeness
- Entered patient data, requestor data, and authorization details into database systems
- Ensured compliance with HIPAA and medical records handling procedures
- Performed document review and data verification prior to submission into processing queues Data Entry Processor / Incentive Processor
Clearesult Aug 2022 – Nov 2022
- Verified customer documentation including invoices, purchase dates, and installation details
- Entered and processed data into internal systems for rebate and incentive programs
- Coordinated with internal departments to ensure accurate and timely payment processing Claims Processor / Customer Service Representative Advance Call Center Technology Apr 2020 – Aug 2022
- Processed and documented fraud and non-fraud claims in CRM systems
- Entered detailed customer and transaction data with high accuracy
- Resolved escalated cases and manually processed complex claims
- Maintained detailed documentation and ensured compliance with company procedures Additional Experience
Caregiver / Companion – Home Instead Senior Care 2019 – 2020 Quality Inspector – MS Companies 2018 – 2019
Virtual Assistant – Fancy Hands 2017 – 2018
Transcriber – Babble 2017
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Education
Bachelor of Science – Criminal Justice
Kaplan University
Associate Degree – Criminal Justice
Draughons Junior College
High School Diploma / GED
Greenwood Adult Education Center
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Technical Skills
Microsoft Excel • Microsoft Word • Microsoft Outlook • Google Workspace • CRM Software • Document Management Systems •
EMR/EHR Systems • Data Entry Systems • VPN • Microsoft Teams • Adobe Acrobat
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Additional Skills
Data Analysis • Data Collection • Records Retrieval • Documentation Review • Proofreading • Time Management • Organizational Skills •
Communication • Problem Solving • Team Collaboration
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