Remote Part-Time Customer Service Professional
Resume:
Linda Ragbir
Contact information
***********@*****.***
OBJECTIVE
Skilled Customer service Rep committed to addressing customer concerns with speed, accuracy and professionalism.
I am very Resourceful and consistently meets and exceeds productivity goals.. a proven capacity to troubleshoot issues to ensure customer satisfaction. I also maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Work History:
Dermatech Labs
Sept-2017
Current
Filling And Packing Cosmetics, Light clerical duties, Light Computer Duties.
KTB Inc May 2016
Process Operator Aug 2017
Manufacturing cheese products for sales to large companies on a daily Packing and Shipping process of these products in a timely manner, Access Direct June 2014 - May 2016
Mail Processor Melville, NY
• Mail Sorting facility that processes up to 10,000 pieces of mail a day.
• The mail comes in from various companies containing magazines, credit card, billing, advertisements, etc.
• Sorted mail and prepared to be delivered by the post office. April 2015 - Oct 2015
IC International April 2014 - April 2015
Telecommunications Rep/Customer Service Rep Duffy Ave Hicksville NY
• Call center of about 50 employees taking Inbound/Outbound calls to clients.
• Issued brief surveys on various products and services to obtain customer opinions. .
• Handled about 150-200 calls per shift.
Century 21 Dept. Store: February 2003- 2010
Dept. Manager Westbury NY 11590
• Supervised the Lines Department.
• Oversaw a staff of 15 associates.
• Merchandised and maintained a clean and guest friendly environment for the customers to shop.
• Processed customer returns and exchanges.
• Handled customer issues regarding the stores policies. Education Level
Washington Irving HS – High School Diploma
City College of New York – 2 yrs. at City College
Skills
• Customer Service
• Computer Proficient
• Data Entry
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