Retail Store Operations Manager

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Tricia Silcox

+1-701-***-**** / **************@******.*** / Dickinson, ND 58601

Summary

Skilled store manager with 2 months of experience in retail operations, focusing on staff supervision and inventory

management. Successfully directed daily activities to ensure smooth workflow and high service standards. Proficient in

resolving customer concerns and enhancing store presentation, contributing to positive shopping experiences and repeat

visits. Committed to maintaining an organized sales environment and optimizing operational efficiency.

Willing to relocate to: Bismarck, ND - Killdeer, ND - Mandan, ND

Work experience

Store Manager

Brake Time

June 2026 to Present

* Directed daily store operations, including opening and closing procedures, cash handling, and shift coordination to

maintain smooth workflow, accurate tills, and consistent service standards throughout all operating hours.

* Supervised and supported store staff by assigning tasks, monitoring performance, and providing on-the-job guidance to

uphold company policies, safety practices, and a professional, customer-focused environment.

+ Monitored inventory levels, organized stock areas, and coordinated product replenishment to keep essential items.

available, reduce stockouts, and maintain a clean, organized sales floor and storage spaces.

+ Resolved customer concerns, processed sales and returns, and ensured clear communication of store policies to

promote positive experiences, repeat visits, and adherence to company guidelines.

+ Reviewed sales activity and store conditions regularly, identifying issues such as merchandising gaps or process delays

and implementing practical adjustments to improve efficiency, presentation, and overall store readiness.

Restaurant General Manager

Dakota Restaurant Partners + Dickinson, ND

December 2025 to May 2026

Scheduling, inventory open and close duties manage over 20 employees and provide excellent customer service.

Taco Bell Crew Member

Taco Bell + Dickinson, ND

March 2025 to December 2025

Crew member, was training and regularly applying for night manager.

Education

Serv Safe Certified (Restaurant management)

Restaurant Training Center North Dakota + Dickinson, ND

Serv Safe Certification

Skills

Inventory Management CashHandling SalesReporting CustomerService Staff Supervision

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