Change management, Document Controller, Technical Services, ERP/MRP

ADAM MILLER

Engineering Change & BOM Analyst

Blissfield, MI 49228 517-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Engineering Change & BOM Analyst with experience supporting engineering, manufacturing, supply chain, quality, and production teams through engineering change control, BOM management, product data management, document control, and manufacturing support activities. Experienced coordinating Engineering Change Notices, Engineering Quick Adds, drawing revisions, new part number creation, manufacturing concessions, and product data updates within Dynamics 365, Epicor ERP, and Adept PDM environments. Strong background working cross-functionally to support product lifecycle management for industrial finishing equipment used in automotive, commercial, and manufacturing applications.

SKILLS SUMMARY

• Engineering Change Notice coordination, Engineering Quick Adds, and engineering release support

• Bill of Materials creation, maintenance, revision control, and product structure updates

• Product Data Management and engineering document control within Adept PDM

• Drawing vault support, standards reviews, print reviews, and revision management

• Dynamics 365 workflow management for engineering change requests, new part number creation, and manufacturing concessions

• Epicor ERP product data maintenance and engineering support

• Manufacturing concession and deviation processing for supplier components that do not meet specification requirements

• Cross-functional coordination with engineering, manufacturing, quality, supply chain, production management, and product teams

• Technical documentation, service manuals, technical bulletins, service instructions, and work instructions

• Technical troubleshooting and customer-facing product support for industrial finishing equipment

• Process improvement, training creation, documentation standardization, and internal communication support

• Power BI, Microsoft Office Suite, Adobe InDesign, Photoshop, and Illustrator

PROFESSIONAL EXPERIENCE

Binks Toledo, OH

Engineering Administrator December 2022 – Present

Binks is a manufacturer of industrial finishing equipment, including handheld spray guns, automated robotic applicators, powder coating systems, hoses, fittings, and related accessories serving automotive, commercial, and industrial manufacturing customers.

• Support engineering, manufacturing, supply chain, quality, and production teams through engineering change management, product data maintenance, documentation control, and manufacturing support activities.

• Coordinate Engineering Change Notices, Engineering Quick Adds, concessions, and document revisions through established approval workflows.

• Utilize Dynamics 365 to process engineering change requests, create and release new part numbers, maintain product data, and support manufacturing concessions when supplier-provided components deviate from print specifications.

• Manage bill of materials revisions, engineering documentation, and product records within Epicor ERP and Adept PDM systems.

• Work closely with engineers to review prints against internal standards and support drawing standards reviews within Adept PDM.

• Support engineering release activities, including revision changes, drawing updates, BOM maintenance, documentation updates, and product data updates.

• Collaborate with engineering, manufacturing, supply chain, quality, production managers, and other stakeholders to secure approvals and ensure timely implementation of engineering changes.

• Develop and maintain service manuals, technical bulletins, service instructions, catalogs, and technical literature for internal and external users.

• Led efforts to bring service manual revisions and translation activities in-house, reducing company costs and shortening turnaround times from weeks to days.

• Created and delivered training materials and step-by-step work instructions supporting company-wide service manual rebranding initiatives.

Binks Toledo, OH

Technical Support Representative August 2018 – December 2022

• Served as a technical resource supporting distributors, sales teams, OEM customers, and end users of industrial finishing equipment.

• Provided technical troubleshooting, product recommendations, application support, and specification guidance for Binks products.

• Supported products including spray finishing systems, automated paint application equipment, powder coating systems, hoses, fittings, and related accessories.

• Developed a comprehensive troubleshooting guide for frequently asked product questions, helping the technical support team respond more efficiently and consistently.

• Built extensive product knowledge across multiple industrial finishing product lines while helping customers diagnose and resolve equipment issues.

Monroe Conservation District Monroe, MI

MAEAP Technician September 2017 – February 2018

• Collaborated with conservation district staff to promote the Michigan Agriculture Environmental Assurance Program and educate the public on sustainable agriculture practices.

• Conducted farm-specific risk assessments and provided technical assistance to agricultural producers pursuing program verification.

• Worked with local, state, and federal agencies to connect farmers with resources that support environmental stewardship and reduce negative environmental impacts.

• Supported education and outreach efforts throughout Monroe County.

City of Lincoln Park Lincoln Park, MI

City Management Coordinator December 2015 – September 2017

• Coordinated projects, communications, and administrative support between city departments, leadership, residents, and city council.

• Used strong issue-resolution skills to manage citizen concerns, department head requests, and city council inquiries.

• Streamlined the process for submitting buildings to the dangerous building board for demolition review, reducing timelines from years to months.

• Facilitated property maintenance meetings involving department leaders and supported follow-up on blighted or ordinance-violating properties.

• Reestablished and strengthened the city’s social media accounts, website, and cable channel by consistently sharing city news and events.

• Produced biweekly e-newsletters and monthly departmental performance reports for the city manager and city council.

• Maintained front reception desk operations and supported administrative improvements within the city management office.

EDUCATION

Wayne State University Detroit, MI

Master of Science, Public Administration May 2012

Eastern Michigan University Ypsilanti, MI

Bachelor of Science, Urban Planning & Political Science May 2008

ACCOMPLISHMENTS & VOLUNTEER EXPERIENCE

• Eagle Scout

• Member, Monroe County Fair 4-H Tech Committee

• Board Member, Blissfield Board of Review

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