Quality Engineering Automation Leader

Bruce Robert Lewis

Kingston Springs, TN 615-***-**** *.*.*****@*******.***

PROFESSIONAL SUMMARY

Quality engineering leader with 20 plus years of building and transforming enterprise QA organizations across healthcare, financial services, telecom, and government.

Proven success designing scalable automation strategies, integrating quality into CI/CD pipelines, leading distributed teams, and establishing governance that improves release confidence and reduces risk.

Combines strategic quality engineering leadership with hands-on experience across modern automation, APIs, data validation, test management, and Agile delivery.

CORE QUALITY COMPETENCES

QualityOps, automation architecture

CI/CD integration

Playwright, Katalon

APIs

Data validation

ALM - Jira, Xray, HP ALM

Risk-based testing

AI assisted testing.

IT PROFESSIONAL EXPERIENCE

ClarisHealth — Nashville, Tennessee (Remote)

QA Automation Lead 03/2024 – 02/2026

Led quality engineering modernization for a complex healthcare payment integrity platform, shifting from manual regression to a scalable, automation first model.

Designed reusable automation architecture using Katalon and Playwright, expanding coverage and maintainability across multiple client customizations.

Extended automation beyond UI by integrating API, backend, and data validation with Postman and SQL, supporting end-to-end business workflows.

Developed and executed 800 plus Applitools visual tests, reducing manual verification and speeding smoke validation.

Led migration strategy from Katalon towards Playwright, aligning framework decisions with scalability and CI/CD integration.

Implemented CI/CD integrated validation using GitHub Actions, Azure DevOps, and Octopus Deploy, reducing regression from weeks to overnight cycles.

Mentored and upskilled a distributed 13 QA team members, expanding automation capability across the organization.

Result: Established a sustainable, automation first QE model that increased coverage, accelerated regression, and improved release reliability.

Pop Health Care L.L.C. Franklin, Tennessee (Remote)

Manager, Software Quality Assurance 06/2023 – 03/2024

Led the shift from manual QA towards an automation first quality engineering model.

Evaluated Katalon, Selenium, and Playwright through proof-of-concept work and guided framework decisions.

Directed and mentored a distributed team of 10.

Expanded validation across API, backend, integration, and data testing.

Result: Strengthened QA maturity and established the foundation for scalable automation and more consistent releases.

Pop Health Care L.L.C. Franklin, Tennessee (Remote)

Senior Software Quality Assurance Engineer 08/2021 – 06/2023

Supported enterprise healthcare delivery through hands-on quality engineering.

Managed end-to-end test lifecycle in Jira and Xray.

Applied BDD with Cucumber and Gherkin.

Performed backend and data validation in Snowflake and SQL Server.

Result: expanded quality coverage beyond UI into data and integration validation, improving traceability and repeatable QA practices.

SHR Talent, consultant to PopHealthCare — Franklin, Tennessee (Remote)

Senior QA Engineer Consultant 02/2021 – 08/2021

Supported the launch and early QA maturity. of a new healthcare market initiative.

Established and documented QA processes.

Built BDD test assets in Jira and Xray.

Partnered on backend validation using SQL and DBeaver.

Result: Helped build the QA foundation, improving traceability and delivery readiness before transitioning into a direct PopHealthCare role.

Benefit Communications Inc. (BCI) Nashville, Tennessee

Senior Quality Assurance Analyst 09/2017 – 02/2020

Sole QA supporting agile delivery of a .NET enrollment platform.

Owned end-to-end test lifecycle in Jira and TFS.

Introduced reusable automation with Katalon.

Expanded into API and backend validation with Postman and SQL Server.

Provided automation reporting and quality insights to leadership.

Result: Increased repeatable regression coverage and improved release visibility.

Fidelity Information Services (FIS) Franklin, Tennessee

Senior Quality Assurance Analyst 09/2016 – 04/2017

Supported Agile delivery for enterprise financial onboarding platforms.

Managed test execution and traceability in HP ALM.

Expanded regression coverage with SAFAL-based automation.

Performed backend validation with UNIX and SQL

Validated transaction integrity.

Result: improved regression repeatability and data integrity across financial workflows.

Cook Systems International Inc. Memphis, Tennessee

QA Consultant – State of Tennessee (DIDD) 05/2015 – 06/2016

Led QA across three concurrent state modernization initiatives.

Defined end-to-end test strategies and artifacts.

Translated legacy workflows into user stories and requirements

Supported a shift from waterfall to Agile.

Executed manual and UAT testing TFS and MTM for Microsoft Dynamics CRM workflows.

Result: Ensured quality across integrated public sector platforms.

Wipro Technologies — Franklin, Tennessee

Quality Assurance Manager 07/2011 – 11/2014

Led a globally distributed QA organization of 50+ engineers across the U.S., South America, and India, supporting a large-scale Loan Origination System.

Established QA governance, improving consistency and collaboration.

Partnered with product and engineering to embed quality early through requirements reviews, design reviews, and test strategy.

Result: Improved QA operational maturity and delivery consistency across a global test organization.

Complete Employment History Provided on Request

EDUCATION

Webster University — St. Louis, Missouri

M.A., Computer Resources and Information Management December 1995

McKendree College (University) — Lebanon, Illinois

B.B.A., Business Management May 1994

Community College of the Air Force — Maxwell AFB, Alabama

A.A.S., Command and Control Aerospace Technology June 1985

MILITARY SERVICE

United States Air Force — Worldwide Assignments

Senior Master Sergeant (Retired) 1972 – 1992

Security Clearance: Top Secret-SBI (Inactive)

Led and supported mission-critical operations within global communications and command-and-control systems, ensuring reliability and operational readiness across worldwide deployments.

Provided operational support for the Worldwide Military Command and Control System (WWMCCS), contributing to real-time decision-making in high-stakes environments.

Directed current operations and strategic/tactical planning, aligning execution with mission objectives across multiple theaters.

Operated within high-security, high-availability environments requiring strict compliance with classified protocols and operational standards.

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