Manufacturing & Customer Service Professional

Sharonda Roberson

Madison, AL ***** +1-256-***-**** *****************@*****.***

Professional Summary

Adaptable professional with hands-on experience in manufacturing, assembly, and customer service across industries including automotive, retail, and food service. Skilled in process improvement, teamwork, and delivering excellent service. Demonstrates flexibility by supporting multiple departments and learning new processes quickly to meet organizational needs.

Willing to relocate: Anywhere

Work Experience

Frame assembly-Honda manufacturing of Alabama

Elwood Staffing Lincoln, AL

December 2022 to March 2023

• Supported multiple sections by assisting wherever needed, increasing team flexibility and learning various processes Laborer

Legacy Cabinets Eastaboga, AL

December 2019 to April 2020

• Assembled drawers inside cabinets to ensure product quality and meet daily production targets Cashier/Customer Service

Dollar General Talladega, AL

December 2018 to July 2019

• Provided excellent customer service and completed transactions efficiently to enhance customer satisfaction Packer

MasterBrand Cabinets Talladega, AL

May 2018 to September 2018

• Packaged cabinet doors for shipment, ensuring accuracy and minimizing damage during transit Drive Thru Cashier

Jack's Family Restaurants Hoover, AL

August 2016 to March 2017

• Processed drive-thru orders and completed transactions, delivering prompt and friendly service to customers Front Desk Associate

Walmart Birmingham, AL

July 2015 to April 2016

• Completed transactions and provided each customer with the best service experience to drive repeat business Welder

Fleetwood Metals Sylacauga, AL

April 2013 to August 2013

• Welded bolts onto metal cutouts, ensuring strong and precise assembly for production requirements Frame Assembler

HONDA MANUFACURING OF ALABAMA Lincoln, AL

September 2012 to January 2013

• Assembled air ducts onto dashboards (IP), contributing to efficient vehicle production lines Education

Nursing (Some College)

Central Alabama Community College Talladega, AL

May 2013 to Present

High school (High school diploma)

Childersburg High School Childersburg, AL

August 2008 to May 2011

Upper secondary education

Skills

Medical terminology Microsoft Excel Financial services Customer support Assembly Google Docs Blueprint reading Microsoft Access 10 key typing Phone etiquette Data entry Inventory management 10 key calculator Clerical experience Computer skills Live chat Attention to detail Typing Nursing Retail sales Manufacturing Order fulfillment Receptionist experience within retail industry Teamwork Heavy lifting Call center Accounting Telecommunication Microsoft Word Packaging Banking Telemarketing Administrative experience Organizational skills QuickBooks Microsoft Outlook Adobe Acrobat Quality control Painting Filing Insurance sales Continuous improvement Customer service Payroll Communication skills Sales Front desk Windows Receptionist experience within education industry Microsoft Office Warehouse Experience Basic math Workplace safety Retail math Financial concepts Visual Basic Languages

English

Links

https://www.healthcare.gov/what-are-my-preventive-care-benefits Certifications and Licenses

AED Certification

Food Handler Certification

CPR/First Aid

September 2021 to September 2023

Successfully completed the requirements in accordance with American health care academy’s curriculum. Additional Information

Authorized to work in the US for any employer

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