** *** -
€ Serena_May
Serena May
*** **** ***** ******, ********, NY 21798 917-***-**** serena may @example.ci
PROFESSIONAL SUMMARY
Detai-oriented and community-minded professional transitioning into housing administration. Brings a strong
foundation in regulatory compliance, document verification, and public service from backgrounds in criminal justice
studies, public safety training, and notary services. Proven ability to manage highly detailed paperwork, communicate
effectively with diverse populations, and uphold strict goverment and legal guidelines. Eager to support public
housing initiatives as a dedicated Rental Housing Specialist.
CORE COMPETENCIES
‘+ Compliance & Regulations: Strong understanding of legal frameworks, documentation accuracy, and regulatory
standards.
‘+ Document Verification: Experienced in reviewing legal contracts, loan documents, and identity verification with
high precision
‘+ De-escalation & Communication: Skilled in professional public interactions, active listening, and conflict
resolution.
‘+ Administrative Record Keeping: High accuracy in processing paperwork, organizing files, and maintaining
secure databases.
PROFESSIONAL CREDENTIALS & CERTIFICATIONS
‘+ Commissioned Notary Public
+ Certified Notary Assignment Agent
+ Security Guard Training Certification (24 Total Hours: 16-Hour & 8-Hour Courses)
EDUCATION
Frederick Community College — Frederick, MD
+ Focus Areas: Culinary Arts & Criminal Justice Coursework
PROFESSIONAL EXPERIENCE
Independent Notary & Assignment Agent — Woodbury, NY
‘+ Verity the identities of signers and officially witness the execution of critical legal and financial documents.
‘+ Review loan modifications, deeds, and official agreements for completeness to ensure strict legal compliance.
‘+ Maintain a precise, legally mandated notary journal to track and protect public transactions.
+ Deliver professional, strictly confidential, and highly organized service to a diverse client base.
Culinary Arts / Hospitality Roles — Frederick, MD
+ Collaborated effectively in high-pressure, fast-paced team environments to meet strict daily timelines.
‘+ Maintained absolute compliance with rigorous local health, safety, and inventory control regulations.
+ Developed exceptional customer-facing communication skills by managing public requests and resolving service
PUBLIC SAFETY & TRAINING BACKGROUND
‘+ Completed 24 hours of comprehensive security training focusing on situational awareness, public safety protocols,
asset protection, and community de-escalation techniques.