Emergency Response & Compliance Professional

Kevin Wick

Surfside Beach, SC *****

734-***-**** - *.*******@*****.***

Professional Summary

Accomplished professional with expertise in emergency response, honed at Detroit Metropolitan Wayne County Airport Fire Department Leveraged strong client communication and critical thinking to enhance customer satisfaction and patient care. Proficient in risk management and healthcare administration, consistently achieving compliance and safety standards. Recognized for mentoring and training junior staff effectively.

Skills

Decision-making Critical Thinking

Certification in HIPPA Compliance Certification in OSHA Bloodborne Pathogens Training

Emergency Management

Work History

01/2024 to Current Tax Preparer

Jackson Hewitt – Socastee

Prepared individual and business tax returns, ensuring compliance with federal and state regulations.

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Reviewed financial documents for accuracy and completeness, identifying discrepancies for resolution.

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Assisted clients in understanding tax liabilities and filing requirements, enhancing customer satisfaction.

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Utilized tax preparation software to streamline processes and improve efficiency in return filings.

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Educated clients on deductions and credits applicable to their situations, maximizing potential refunds.

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Mentored junior preparers by providing training on tax code changes and effective client communication strategies.

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2022 to 2023 Sales Associate/Pro Sales Associate

Lowes Home Improvment – Canton, MI

Assisted customers with product selection and provided knowledgeable recommendations.

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Maintained merchandise displays, ensuring products were organized and visually appealing.

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• Processed customer transactions accurately using point-of-sale systems. Collaborated with team members to achieve daily sales goals and improve customer satisfaction.

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Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience.

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1989 to 2019 Fire Captain/Paramedic/Fire and EMS Instructor Detroit Metropolitan Wayne County Airport – Detroit, MI Supervised emergency response operations, ensuring compliance with safety protocols

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Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.

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• Documented patient care reports accurately for compliance and record-keeping.

• Trained new paramedics on airport-specific emergency response procedures. Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.

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Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.

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Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.

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• Transferred patients safely and securely to medical facilities for continued care. Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.

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Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.

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• Responded to daily emergencies and worked alongside firemen and EMTs. 06/2008 to 09/2018 Security Supervisor

Detroit Tigers Incorporated – Detroit, MI

Provided security for Detroit Tiger players and coaches on the field and special events

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• Supervised security employees at stadium entrances

• Provided security for the TSA when players and coaches were boarding aircraft Education

09/2015 Bachelor of Science: Business Administration And Management Ashworth College - Norcross, GA

License

State of Michigan license Paramedic for 28 years

State of Michigan license Paramedic Instructor for 15 years ACLS/BLS certification for 28 years

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