Receptionist & Administrative Support Specialist

BRIANNA BOCO

West Palm Beach, FL 561-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Professional receptionist and administrative support specialist with experience managing front desks, scheduling appointments, handling multi-line phone systems, and delivering exceptional customer service. Microsoft Office Certified with strong organizational, communication, and problem-solving skills. Recognized for professionalism, adaptability, and creating positive client experiences in fast-paced environments.

CORE COMPETENCIES

• Front Desk Operations

• Multi-line Phones

• Appointment Scheduling

• Microsoft Office Certified

• Data Entry

• Customer Service

• Calendar Management

• Cash Handling & POS

• Filing & Document Management

• Team Leadership

• Conflict Resolution

PROFESSIONAL EXPERIENCE

Stretch Lab Receptionist

Managed front desk operations, greeted clients, scheduled appointments, processed payments, promoted memberships, answered multi-line phones, and maintained a polished client experience.

Stanley Ford McGregor Receptionist & Personal Assistant

Served as the first point of contact, managed calls and scheduling, maintained records, prepared documents, and supported office operations with accuracy and professionalism.

Plato's Closet Key Holder

Supervised daily operations, opened and closed the store, trained new employees, resolved customer concerns, maintained inventory, and supported sales goals.

Smoothie King Team Member

Provided friendly customer service, prepared smoothies and food items, handled cash and POS transactions, maintained cleanliness, and supported daily store operations.

Wayne Sanderson Farms Poultry Line Associate

Worked efficiently in a fast-paced production environment while following strict safety, sanitation, and quality standards.

EDUCATION

China Spring High School — High School Diploma

McLennan Community College

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