Dependable Customer-Focused Deli Associate

Emmanuel Levy

Fresno, CA ***** +1-559-***-**** ***********@*****.***

Professional Summary

Goal-oriented and dependable professional seeking to build a long-term career in a dynamic environment. Strong interest in skill development, teamwork, and taking initiative. Committed to learning quickly, adding value, and advancing through dedication and performance

Willing to relocate to: Fresno, CA

Work Experience

Senior Deli Clerk

Sprouts Farmers Market Oakland, CA

July 2023 to November 2024

• Provided exceptional customer service by assisting customers with their deli orders and answering any questions they had

• Prepared and served a variety of deli meats, cheeses, salads, and sandwiches according to customer preferences

• Maintained cleanliness and organization of the deli counter, ensuring a safe and sanitary work environment

• Managed inventory levels by monitoring stock levels, rotating products, and placing orders as needed to ensure availability for customers

• Operated slicing machines and other deli equipment safely and efficiently to meet production goals

• Assisted in training new employees on proper food handling procedures, safety protocols, and customer service standards

• Adhered to all food safety regulations including proper storage temperatures, labeling requirements, and expiration dates

• Maintained knowledge of product offerings including ingredients, allergens, nutritional information, and preparation methods for informed recommendations to customers

Package Handler

FedEx Oakland, CA

September 2021 to January 2022

• Performed quality checks on finished packages to verify correct labeling, sealing, and appearance

• Managed multiple tasks simultaneously in a fast-paced environment without compromising attention-to-detail

• Loading/Unloading: Efficiently loaded and unloaded trailers, conveyor belts, and delivery vehicles to meet strict, fast- paced deadlines

• Scanning/Tracking: Utilized RF scanners to accurately track packages, ensuring proper sorting and destination routing.

• Safety & Handling: Adhered to OSHA and company safety protocols, minimizing damages and maintaining a 98% accuracy rate in sorting.

• Physical Labor: Lifted, pushed, and carried packages weighing up to 100 lbs (or 50 lbs without assistance) regularly throughout the shift.

• Warehouse Operations: Operated equipment such as pallet jacks and conveyors while maintaining a clean, organized work area.

• Collaboration: Partnered with supervisors and team members to streamline workflow and improve efficiency during peak hours.

UPS Package Handler

UPS Oakland, CA

August 2020 to December 2020

• Sorted and loaded an average of 1,000+ packages per hour, maintaining a 99% accuracy rate.

• Utilized advanced scanning technology to track shipments and ensure proper routing.

• Strictly followed safety procedures, contributing to a 20% reduction in workplace incidents.

• Loaded vehicles, optimizing space to ensure on-time, damage-free deliveries.

• Physical Stamina: Regularly lift, lower, and slide packages (25–70 lbs) throughout 3–5 hour shifts.

• Safety & Compliance: Adhere strictly to safety, hazardous material, and security protocols.

• Operational Efficiency: Optimize vehicle space utilization and maintain 98-99% accuracy in sorting to ensure on-time delivery.

Food Champion/Service Champion

Taco Bell Oakland, CA

May 2017 to October 2017

• Food Preparation: Prepared high-quality food items, adhering strictly to portion control, recipe, and safety standards.

• Station Maintenance: Maintained a clean, sanitized, and organized workstation, following health code regulations.

• Speed & Accuracy: Assembled, packaged, and verified food orders in a fast-paced environment to ensure customer satisfaction.

• Inventory Management: Monitored and restocked food ingredients, ensuring proper dating and storage.

• Team Collaboration: Worked effectively with team members and managers to maintain operational flow and speed of service.

Education

High school diploma

Lincoln High School San Leandro, CA

August 2016 to June 2017

Upper secondary education

Skills

Retail math Clean workspace maintenance Warehouse experience Guest services Customer service Greeting customers Cash register Delivery driving Basic math Numeracy Lifting Restaurant experience Labeling Food handling Food preparation Phone etiquette POS Deli counter experience Attention to detail Serving Ability to follow instructions Package delivery Order picker Teamwork Food safety Maintaining an organized workspace Cash handling Food service Pallet jack

Certifications and Licenses

Driver's License

Responsible Beverage Service (RBS)

Food Handler Certification

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