Delivery Driver Candidate with Claims Expertise
Resume:
Sean Bonnevie
Huntington Beach, CA 92646
Phone : 714-***-****
E-mail : **********@*****.***
Objective
To secure a position as a delivery driver that will allow me to utilize my customer service experience within the industry and provide opportunities for additional growth and development.
Education
California State University Fullerton, CA
Bachelor of Arts Degree, Sociology
Work experience
11/2023- 8/2026 Knightbrook Insurance Co. Los Angeles, CA
Claims Analyst
-Evaluate and negotiate settlement of first- and third-party automobile physical damage/liability claims within an established settlement authority limit and negotiate any excessive storage.
-Received/completed annual DOI certified training to properly investigate claims and recognize fraudulent activity.
-Adhered to all statutory regulations and Best Claims Practices.
-Assisted with other projects assigned by management and supported the unit in times of team member absence.
11/2020- 11/2023 Specialty Claims Management Huntington Bch, CA Sr Sr. Claims Analyst
-Explain procedures and answer all inquiries regarding personal lines automobile claims for all insured and claimant vehicles.
-Negotiate settlements and determine liability by completing a thorough investigation to ensure a reasonable disposition of all property damage and bodily injury claims.
-Identified and resolved potential coverage issues as per DOI guidelines
6/2015- 9/2020 Amtrust North America Irvine, CA
Commercial Auto Claims Professional
-Evaluate and negotiate settlement of first- and third-party commercial automobile physical damage/liability claims within an established settlement authority limit and negotiate any excessive storage.
-Received/completed annual DOI certified training to properly investigate claims and recognize fraudulent activity.
-Adhered to all statutory regulations and Best Claims Practices.
-Assisted with other projects assigned by management and supported the unit in times of team member absence.
1/2011- 6/2015 Specialty Claims Management Laguna Hills, CASr. Claims Analyst
-Explain procedures and answer all inquiries regarding total loss claims along with completing proper salvage disposition for all insured and claimant vehicles.
-Negotiate settlements and determine liability by completing a thorough investigation to ensure a reasonable disposition of all property damage and bodily injury claims.
-Identified and resolved potential coverage issues as per DOI guidelines.
7/2008 – 11/2010 Access General Insurance Orange,CA Property Damage Claims Specialist
-Conduct investigations, evaluate coverage, and determine liability as well as negotiate settlements on all property damage and uninsured motorist claims.
-Collaborate with clientele, legal representatives, and insurance companies, to ensure the reasonable disposition of claims.
-Dispatched appraisers to inspection locations.
Qualifications
Developed a systematic approach to handling claims to ensure compliance with the Department of Insurance Regulations.
Proficient with the use of Microsoft Word, Excel, and Teams.
Strong organizational and time management skills.
Area of expertise ranges from understanding and handling insurance claims to providing exceptional customer service to all insureds and clientele.
References
Available upon request.
Contact this candidate