Operations Consultant

LORRAINE ARGO

Santa Barbara, CA 805-***-**** ****.*********@*****.***

PROFESSIONAL SUMMARY

Versatile operations and administrative professional with 25+ years of experience in business operations, customer service, office and administrative support, staff supervision, scheduling, logistics, transportation, inventory, warehouse operations, property coordination, and private-client services. Proven ability to manage competing priorities, coordinate people and resources, maintain accurate records, solve problems independently, and build strong relationships with clients, customers, vendors, employees, and business owners. Experienced working independently with minimal supervision and adapting quickly to new environments, systems, and responsibilities. Seeking a part-time position in administrative support, customer service, operations, coordination, or related services.

CORE SKILLS

Administrative Support Customer Service & Client Relations Operations Coordination Scheduling & Calendar Coordination Staff Supervision & Scheduling Vendor & Service-Provider Coordination Records, Documentation & Data Entry Inventory Management Order Processing & Fulfillment Logistics & Transportation Contract Coordination Property & Facility Coordination Problem Solving & Independent Decision-Making Confidentiality & Discretion 10-Key Data Entry Professional Communication Livestock & Equine Operations Working Independently With Minimal Supervision

PROFESSIONAL EXPERIENCE

CAREPROVIDER EXTRAORDINAIRE

Private Client Care / Household & Property Management — Clovis, CA May 2022 – August 29, 2026

• Managed day-to-day household, property, transportation, scheduling, and client-support responsibilities independently in an active residential and equestrian environment.

• Coordinated appointments, errands, activities, transportation, household routines, and changing priorities.

• Scheduled and coordinated activities involving the client, family members, friends, trainers, service providers, and other contacts.

• Communicated professionally with family members, vendors, trainers, service providers, and other stakeholders.

• Coordinated maintenance and property-related responsibilities and developed a proactive maintenance schedule that reduced unexpected repairs by 20%.

• Assisted with management of multiple horses, equestrian activities, equipment, and an active rural property.

• Maintained confidential information and exercised discretion in a private-client environment.

• Responded to changing circumstances and unexpected situations while maintaining reliability and continuity.

• Worked independently with minimal supervision and exercised sound judgment in daily operations.

• Built a four-year professional relationship based on trust, dependability, patience, communication, and personal responsibility.

• Successfully coordinated the transition and conclusion of the professional engagement in August 2026.

CLASS A CDL PROFESSIONAL TRUCK DRIVER

Commercial Long-Haul Trucking — Fresno, CA 2019 – 2022

• Operated commercial vehicles independently while maintaining responsibility for equipment, cargo, schedules, safety, documentation, and delivery requirements.

• Managed long-distance routes, changing conditions, delivery schedules, and time-sensitive responsibilities.

• Maintained required transportation records and followed regulated safety and operating procedures.

• Demonstrated strong attention to detail, accountability, judgment, and reliability while working independently for extended periods.

• Maintained Class A Commercial Driver's License with HazMat, Tanker, and Doubles/Triples endorsements.

OWNER / OPERATOR

Brush Goats 4 Hire — Santa Barbara, Ventura & San Luis Obispo Counties, CA 2004 – 2018

• Co-owned and operated a vegetation-management service business serving customers across three California counties.

• Managed daily business operations, customer relationships, contracts, scheduling, crews, livestock, equipment, transportation, and field operations.

• Coordinated customer needs, service schedules, contract obligations, equipment, and personnel.

• Handled administrative, operational, customer-service, and logistical responsibilities required to run the business.

• Worked directly with customers to understand property needs and adapt services accordingly.

• Managed the transition and sale of the business through a 1 -year process to identify and secure a buyer.

• Successfully transferred open contracts and ongoing customer obligations to the new owner.

LIVESTOCK MANAGEMENT / CO-OWNER

Noose Livestock Management — California 2003 – 2009

• Managed approximately 300 mixed-breed cattle on 1,000 acres during the first years of company operations.

• Coordinated daily livestock management, field operations, equipment, scheduling, acreage, and property requirements.

• Worked independently in a demanding environment requiring observation, organization, judgment, physical responsibility, and attention to detail.

• Coordinated livestock responsibilities with broader business and operational requirements.

WAREHOUSE MANAGER

Bellerophon Books — Santa Barbara, CA 2003 – 2006

• Managed daily warehouse operations and inventory for a publishing company.

• Managed order fulfillment from receipt through shipment.

• Organized, moved, tracked, and maintained inventory.

• Coordinated daily warehouse priorities, workflow, and fulfillment requirements.

• Worked directly with company owners and artists to ensure orders and inventory requirements were handled accurately.

• Maintained organization and accountability across inventory and fulfillment operations.

PROOF DEPARTMENT SUPERVISOR

Pacific Capital Bancorp / formerly Santa Barbara Bank & Trust — Santa Barbara, CA 2002

• Supervised and scheduled 50+ proof operators in a high-volume banking operations department.

• Coordinated daily workflow, staffing, productivity, and department priorities.

• Supervised processing and balancing of daily deposits from bank branches.

• Tracked employee incentives and department performance.

• Ensured accurate completion of daily balancing and operational responsibilities.

• Worked in a highly time-sensitive environment requiring accuracy, productivity, accountability, and attention to detail.

DIRECTOR / CUSTOMER SERVICE SUPERVISOR

Great Days Publishing — Santa Barbara & Carpinteria, CA 1994 – 1997

• Progressed from Customer Service Representative to Customer Service Supervisor and ultimately Director.

• Answered customer calls, processed orders, and resolved customer service and order-related issues.

• Supervised customer-service operations and staff.

• Coordinated workflow to ensure customer orders were processed accurately and efficiently.

• Assumed broader operational and management responsibilities as Director.

• Coordinated the company's sale to a Washington-based buyer.

CLINICAL NURSE COORDINATOR'S ASSISTANT

Scott & White Hospital — Temple, TX 1995

• Provided administrative and organizational support to the Clinical Nurse Coordinator during a six-month professional hospital assignment.

• Assisted with daily departmental responsibilities requiring organization, communication, discretion, and attention to detail.

• Worked effectively with healthcare professionals and within a professional team environment.

PROFESSIONAL EDUCATION & CERTIFICATION

CERTIFIED CLINICAL HYPNOTHERAPIST / MIND-BODY PSYCHOLOGY

Hypnosis Motivation Institute (HMI) — Tarzana, CA 2021 – 2025

• Clinical Hypnotherapy

• Mind-Body Psychology

• Client Communication and Rapport

• Subconscious Patterns and Behavioral Processes

• Hypnotherapy Techniques and Structured Client Sessions

• Clinical Internship and Supervised Practical Experience

• Professional Practice Development

CLASS A COMMERCIAL DRIVER'S LICENSE

Class A CDL — Fresno, CA 2019

• Endorsements: HazMat Tanker Doubles/Triples

ADDITIONAL QUALIFICATIONS

• Business ownership and entrepreneurship

• Operations and workflow coordination

• Staff supervision and scheduling

• Customer service and client relationship management

• Logistics, transportation, and route management

• Warehouse, inventory, and order fulfillment

• Contract and vendor coordination

• Property and facility coordination

• Records, documentation, and data entry

• Livestock and equine management

• Confidentiality and discretion

• Strong written and verbal communication

• Adaptable, resourceful, and comfortable learning new systems

• Experienced managing multiple priorities independently

Contact this candidate