Logistics & Supply Chain Operations Leader

KORENA O'CAIN

*.*****@***.*** 215-***-**** Middletown, 19709 DE

Professional Summary

Results-driven Logistics and Supply Chain Operations Leader with over 25 years of progressive experience directing transportation operations, distribution networks, carrier partnerships, warehouse coordination, inventory movement, and supply chain execution across high-volume environments. Proven success leading logistics operations supporting retail distribution, fleet management, customer fulfillment, and transportation compliance while improving operational efficiency, reducing delivery disruptions, and enhancing service performance. Experienced utilizing SAP GLM, Transportation Management Systems (TMS), AS400, and enterprise logistics platforms to optimize shipment visibility, performance reporting, and cross-functional collaboration. Recognized for driving continuous improvement initiatives, strengthening carrier relationships, and delivering reliable logistics solutions aligned with business objectives.

Core Competencies

Transportation Operations Management

Logistics Operations

Supply Chain Management

Distribution Operations

Transportation Planning

Carrier Relationship Management

Warehouse Coordination

Freight Management

Shipment Visibility

Inventory Management

Transportation Compliance (DOT)

Fleet Operations

Cross-Functional Collaboration

Performance Metrics & KPI Reporting

Continuous Process Improvement

Customer Order Fulfillment

Vendor & Broker Management

Transportation Management Systems (TMS)

SAP Global Label Management (SAP GLM)

Operational Excellence

Professional Experience

The Scotts Company

Supply Chain Operations Coordinator

11/2025 - Current

Coordinate 200+ inbound and outbound freight movements monthly, partnering with transportation providers and brokers to maintain on-time deliveries while improving shipment visibility across multiple retail distribution channels.

Manage Direct-to-Customer logistics for major national retailers including Lowe's, Home Depot, Ace Hardware, and Tractor Supply, maintaining 98%+ shipment accuracy and ensuring timely order fulfillment.

Utilize SAP GLM, TMS, AS400, SAO, and IOS platforms to monitor freight activity, resolve transportation issues, and improve documentation accuracy, reducing shipment exceptions by 20%.

Collaborate with warehouse operations, procurement, customer service, and carrier partners to optimize transportation scheduling, improve inventory movement, and support continuous operational improvements.

Kennedy Logistics

Transportation & Logistics Director

12/1998 - 07/2024

Founded and managed a transportation company operating a fleet of 125 commercial trucks, directing daily logistics, dispatch, routing, fleet utilization, and transportation planning while supporting regional distribution operations.

Negotiated carrier and customer agreements while overseeing high-volume freight operations, improving operational efficiency by 25% and maintaining exceptional service performance across multiple shipping lanes.

Implemented transportation compliance programs covering DOT regulations, fleet safety, documentation management, and operational procedures, achieving an outstanding compliance record throughout business operations.

Led cross-functional coordination between dispatch, drivers, customers, brokers, and warehouse teams, improving delivery performance, reducing transportation delays by 18%, and strengthening long-term customer relationships.

Technical Skills

Enterprise Systems: SAP Global Label Management (SAP GLM), Transportation Management Systems (TMS), AS400, SAO, IOS

Microsoft Office: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Office Suite

Logistics & Reporting: Shipment Tracking Systems, Inventory Control Systems, Distribution Management Software, Data Reporting & Analysis

Professional Achievements

Successfully managed transportation operations supporting a fleet of 125 commercial vehicles.

Coordinated logistics activities supporting major national retail organizations.

Maintained outstanding transportation compliance throughout operations.

Improved logistics efficiency through process improvements and technology utilization.

Education

Texas A&M

Associate Degree in Supply Chain & Logistics

High School Diploma

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