Executive Administrative Support, Project Administrator, Office Admin

Keela S Finley

Project Administrator Recruiting Senior Level Administrative Support

Sherman, TX 75090 +1-214-***-**** ***********@*****.***

Professional summary

• Excellent service disciplines that contribute to a highly productive environment.

• Experienced in providing effective supervision, coaching, and support to team members;

• Maintains confidentiality and adheres to all company policies and procedures.;

• Proficient in Microsoft Office Suite applications;

• Supervised and supported company interns and student workers to ensure successful project completion;

• Make departmental purchases as needed or requested by the company.

• Budget and contract management;

• Extensive administrative support experience.

Authorized to work in the US for any employer.

Work experience

MLS & Lockbox Support Specialist

Northwest Indiana Realtors Association (NIRA) Merrillville, IN

February 2023 to Present

• Point of Contact for lockbox inquiries;

• Process lockbox and transfer requests;

• Place orders for lockbox supplies as needed;

• Maintain distribution and return of lockboxes;

• Perform lockbox assignment monthly audits;

• Assist with meeting and event preparations and set-ups

• Generate lockbox and MLS listing reports for brokers;

• Maintain and update the lockbox tracking workbook in Excel;

• Manually change batteries in lockboxes and update maintenance in Sentrilock;

• Assist COO with Realtors Political Action Committee (RPAC) meetings and events;

• Responsible for assembling RPAC Political Candidates Interview binder for Real Estate Board Members;

• Responsible for creating Excel worksheet to track political candidates’ elections for Northwest Indiana;

• Update the number of MLS listings and assigned lockboxes for over six hundred brokerages on a monthly basis.

Front Desk Receptionist

IKORCC Robert Half Staffing Company Merrillville, IN

December 2022 to February 2023

• First point – of – contact for all union business, inquiries, visits, deliveries, etc.;

• Verification of membership dues status for members of union(s) via Excel reports;

• Assist with updating company files to transition to electronic files;

• Responsible for operating company switchboard;

Strategic Initiatives Facilities & Security Project Administrator

Byline Bank Chicago, IL

September 2021 to January 2022

• Managed scheduling, task assignment, and performance feedback for interns and student employees;

• Provided day-to-day oversight and mentorship to interns and student workers within the department;

• Maintain all Disaster Recovery incidents for Facilities & Security in the Catalyst database;

• Identify and dispatch designated vendors to retail branch locations for all maintenance requests;

• Vendor Management, including onboarding, terminations, and document compliance;

• Responsible for selecting, scheduling, and supervising interns employed to work for the bank;

• Manage vacant and non-vacant properties' fees payable to the City of Chicago for the bank-owned property; • Manage and track all annual village and city fees for permits, business licenses, fire compliance, elevator inspections,

etc., for retail banking locations;

• Generate monthly reports for retail location repairs and incidents in the work order system.

Strategic Initiatives Facilities & Security Front Desk Receptionist

Byline Bank Chicago, IL

August 2019 to September 2021

• First point – of – contact for all bank business, inquiries, visits, deliveries, etc;

• Responsible for vendor invoice allocation and processing for the department;

• Review, approve/decline all Office Depot orders for bank headquarters and retail locations;

• Generate monthly reports for retail location repairs and incidents in the work order system;

• Create CampusShip UPS and Office Depot accounts for business units and team members as requested.

Human Resources Campus Recruiting Coordinator (Contract)

Byline Bank Chicago, IL

March 2019 to August 2019

• Review application submissions for intern program;

• Schedule and coordinate all telephone, on-site and virtual interviews;

• Assist with coordinating a calendar of events/activities for program interns;

• Prepare media/presentation needs to accommodate internal/external guests;

• Research and secure volunteer opportunities for program interns;

• Point of contact for internal/external inquiries for job postings;

• Generate various reporting for program training modules;

• Manage and monitor campus recruiting websites;

• Point of contact for program inquiries and meetings;

• Manage and monitor program budget expenses.

Deposit Operations Project Specialist (Contract)

Byline Bank Chicago, IL

July 2018 to March 2019

• Responsible for drafting, revising, updating, and mapping procedures for Deposit Operations utilizing Visio, Windows

Word, and Excel;

• Provide Deposit Operations manager with Procedure updates;

• Assist with other projects as it relates to the bank’s conversion process as needed;

• Responsible for scheduling meetings with Team Leads to discuss revisions to existing procedures.

Education

High School Diploma

Thornwood High School South Holland, IL

August 1986 to June 1990

Skills

Document management Organizational skills QuickBooks Budgeting Conflict management

Customer relationship management Accounts payable Computer operation Accounts receivable

Supervising experience Microsoft Access Computer networking Program management

Communication skills Documentation review Customer service Google Suite

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