Administrative Support Specialist, Administrative Specialist

Arlene Peterson, Administrative Support Specialist

Richland, 98354, USA, 509-***-****, ******.***********@*****.***, https://bold.pro/my/arlene-peterson/571r,

SUMMARY Detail-oriented Administrative Specialist with over 4 years of experience supporting departmental operations and managing complex administrative tasks. Proven ability to organize meetings, synthesize data for reports, maintain confidential records, and enhance document management systems. Possesses strong proficiency in Microsoft Office and excellent communication skills, ready to contribute to ProSidian Consulting, LLC by ensuring seamless facilitation and administrative support for the Hanford Advisory Board. WORK EXPERIENCE

Administrative Specialist

Bechtel Global Corporation

02/2024 – Present Richland

Fostered effective collaboration and communication with assigned departments.

Established and maintained efficient filing systems for both paper and electronic records.

Synthesized data from multiple sources to generate comprehensive reports for management.

Managed essential administrative duties, ensuring seamless departmental operations through meticulous appointment scheduling and meeting organization.

Executed data entry tasks with demonstrated accuracy and efficiency. Arranged travel accommodations for staff members in accordance with requirements.

Produced diverse documents, presentations, and data utilizing MS Office applications.

Secured and handled confidential documents in strict compliance with privacy regulations.

Processed and categorized incoming mail daily for appropriate distribution or filing.

Gathered, entered, and updated data to meticulously maintain departmental records and databases.

Managed all incoming and outgoing correspondence, including making copies and sending faxes.

Developed a highly successful filing system, significantly enhancing document, report, and record retention and retrieval capabilities. Addressed phone calls, provided information, and directed callers to the appropriate personnel.

Oversaw the maintenance of office supplies through regular inventory checks and timely restocking.

Maintained organized records of meeting proceedings, including note-taking and agenda preparation.

Acquired expertise in database systems for tracking client and customer information, filing confidential records, and documenting financial reports. Scheduled and coordinated meetings, appointments, and travel arrangements for managers and crews.

Organized files, developed spreadsheets, faxed reports, and scanned documents.

Data Processor

Kennewick School District

10/2013 – 02/2024 Kennewick

Employed a variety of data collection methods to successfully research and record information.

Preserved customer trust and protected operations by maintaining strict confidentiality of information.

Managed a multi-line phone system, answering within the first ring and utilizing open-ended questions to direct callers to the correct department or staff member.

Completed forms, reports, logs, and records to expedite the processing of all student resources documentation.

Accurately entered and sorted data after establishing clear data entry priorities and procedures.

Leveraged strong time management and organizational skills to ensure smooth and seamless operations.

Sorted and processed student information prior to data entry into the processing software.

Oversaw the day-to-day operations of the office, encompassing student accounts and records management.

Operated modern switchboard consoles to manage high volumes of simultaneous calls.

Managed large-scale data projects, including workflow planning, data entry, and accuracy verification.

EDUCATION

Columbia Basin College

General, Business

07/1989 – Present Pasco

SKILLS Meeting planning Presentation Development

Document Management Order Processing

Office record management Calendar Management

Travel arrangement scheduling Business Correspondence Report Preparation Desktop Publishing

Scheduling Spreadsheet Creation

Confidential Document Control Proficient in Microsoft 365 Scheduling appointments Verbal Communication

Communication Management 4 years of experience

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