Customer Service Representative

MYESHA TATE

Wilmington, DE

************@*****.***

PROFESSIONAL SUMMARY

Dedicated and dependable Customer Service Representative with experience assisting customers, resolving concerns, providing product and service information, and creating positive customer experiences. Strong communication, problem-solving, and multitasking skills with experience in both telecommunications and retail/customer service environments.

PROFESSIONAL EXPERIENCE

Customer Service Representative

Pain Hurt Love Clothing Line August 2024 – July 2026

Assisted customers with questions regarding products, orders, and services.

Responded to customer concerns professionally and worked to resolve issues efficiently.

Provided friendly and knowledgeable customer support to help create a positive shopping experience.

Handled customer inquiries through communication channels and followed up when needed.

Maintained professionalism while working with customers with different needs and concerns.

Customer Service Representative

Xfinity September 2022 – June 2025

Assisted customers with account, billing, service, and product-related questions.

Troubleshot customer concerns and worked toward effective solutions.

Explained products, services, and account information clearly and professionally.

Handled high volumes of customer interactions while maintaining excellent service.

Documented customer interactions and followed company procedures.

Used active listening and problem-solving skills to de-escalate challenging situations.

Worked to maintain customer satisfaction and provide a positive experience.

EDUCATION

GED

High School Equivalency

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