Executive & Reception Support Specialist
Resume:
Kathleen Heeg
Ocala, Fl *****
********@*****.***
Job Summary
Resource Government Services
Winter Park, Fl
Staff Assistant II
May 2026 – Sept 2026
Contract Ended
Digitization employee. Scanning files into systems along with maps. Scanned thru machines, logged file names, drawer names, attach each file.
Receptionist – in charge of coverage for receptionist. Take phone calls, transfer to dept, talk to customers about their needs.
Take phone calls at my desk and logged into system so employee will retrieve message and return call.
Helped with any other position and job that was assigned. Worked great with employees.
Florida Medical Reimbursement
1203 SW 12th St
Suite 3
Ocala, Fl 34471
May 2021 – May 2026
Executive Support Specialist
Working with multiple doctors and working their mail and doing bank deposits. Mail sorted and transferred to proper employee to process.
Track employees PTO time on spreadsheet,
Doing multiple projects in systems.
Every quarter I updated the goals for employees and notified them of changes.
Data entry for billing received and production.
Take phone calls for various reason to help employees.
Receptionist – answer calls and take messages and take payments for charges.
Computer experience – ADP, Microsoft, Word, Excel Spreadsheets,
This was a part time position.
Sullivan Buick and Cadillac
200 College Road
Ocala, Fl 34476
March 2020 -May 2021
Receptionist – answer phone and transfer calls and help customers
Office Staff – take in payments for car purchase – maintain files – take calls – close office at night – work with other employees -
part -time position
St Elizabeth Hospital
Erlanger, Ky
41042
March 2018 – February 2019
Credentialing Specialist – doing back ground checks for future doctors and nurses entering the company
faxing multiple companies to require proper documentation
maintain and data entry for forms received into Epic system
Match DOB and other information into EPIC into work que for future employee
Excite Health Partners affiliated with St Elizabeth Hospital
March 2016 – March 2018 (Hired on and started St Elizabeth)
Data entry in verifying patient’s information and looking for mistakes. Next step to get correct information and put into system.
Skills
Financial reporting – Office Management – Office Experience – Human Resource Mgmt -
Accounts payable and receivable – Recruiting – Cash handling – Remote Access Software – Customer Service – Written communications – Grant writing – Billing – Basic Math – Kronos – Inv payment processing – Epic Software – Bookkeeping – Patient Interaction – Networking – Multi Tasks – Quality Control – HIPAA – Workmans Com cases and claims -
Education
Beckfield College
Paralegal Studies
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