NDEYE KHADY CISSOKHO
Silver Spring, MD 240-***-**** *******@******.***
PROFESSIONAL SUMMARY
Business Administration student at the University of Maryland Global Campus (UMGC), concentrating in Finance, with over four years of hands-on experience founding and managing a small business. Experienced across business operations, financial management, customer relations, vendor management, purchasing, inventory, training, and business planning. Strong analytical, organizational, communication, and problem-solving abilities with experience using Microsoft Excel and QuickBooks. Seeking a full-time entry-level business opportunity where I can apply my broad business knowledge, contribute to organizational goals, and continue developing professionally.
EDUCATION
University of Maryland Global Campus (UMGC)
Bachelor of Science in Business Administration
Concentration: Finance and marketing sales
Expected Graduation: December 2026
Relevant Coursework:
Financial Management • Financial & Managerial Accounting • Corporate Finance • Business Analytics • Investments
PROFESSIONAL EXPERIENCE
Founder & Business Owner
TheeAlluringExtensions LLC — Silver Spring, MD
2021 – Present
• Founded and independently managed a service- and product-based business, overseeing daily operations, sales, customer relationships, purchasing, vendors, and financial activities.
• Developed and managed business budgets while monitoring revenue, expenses, and cash flow to support profitability and informed decision-making.
• Used Microsoft Excel and QuickBooks to organize financial information, track transactions, monitor expenses, and maintain accurate business records.
• Analyzed revenue, expenses, inventory costs, and profit margins to evaluate business performance and identify opportunities for cost control and growth.
• Managed vendor relationships and purchasing activities, including evaluating supply costs and negotiating pricing.
• Maintained bookkeeping records, invoices, expense documentation, inventory records, and basic financial reports.
• Developed pricing strategies for services, products, and educational offerings by considering costs, customer demand, and business objectives.
• Managed client relationships and provided professional customer service throughout the sales and service process.
• Coordinated inventory purchasing, product availability, order fulfillment, and day-to-day business needs.
• Designed and delivered educational training programs, coordinating course materials, scheduling, enrollment, pricing, and instructional expenses.
• Made independent business decisions involving operations, finances, customer experience, marketing, purchasing, and growth.
• Managed multiple responsibilities simultaneously while maintaining organization, professionalism, and attention to detail.
Lead Medical Assistant Manager
Just Lose Weight MD — Rockville
2021 to 2026 4 Years- Currently still work here alternatively
• Lead day-to-day clinical and business operations, coordinating patient services, administrative responsibilities, inventory, and office workflow.
• Marketing for the business . This is a self pay clinic so I help a lot with marketing and insuring patients come back
• Manage and support patient relationships while ensuring a professional, organized, and positive customer experience.
• Assist with financial planning and business decision-making, including monitoring operational expenses and identifying opportunities to manage costs effectively.
• Oversee inventory management, including tracking supplies, monitoring usage, placing orders, and maintaining appropriate inventory levels.
• Support sales and marketing initiatives designed to increase patient engagement, promote services, and support business growth.
• Coordinate daily workflow and prioritize competing responsibilities in a fast-paced healthcare business environment.
• Train, support, and provide guidance to medical assistant staff to maintain efficient operations and consistent service standards.
• Maintain accurate patient records and ensure documentation is completed accurately and in accordance with organizational procedures.
• Communicate with patients regarding services, appointments, procedures, and other administrative needs.
• Collaborate with providers and staff to resolve operational issues and ensure efficient patient flow.
• Handle sensitive information with professionalism, discretion, and attention to detail.
• Demonstrate leadership, problem-solving, organization, and adaptability while managing multiple areas of the business.
CORE SKILLS
Business & Operations:
Business Operations • Business Planning • Process Organization • Project Coordination • Vendor Management • Purchasing • Inventory Management • Customer Relations • Client Service
Finance & Analysis:
Budgeting • Forecasting • Financial Analysis • Cash Flow Management • Expense Tracking • Profit & Loss Analysis • Cost Analysis • Pricing Strategy • Financial Recordkeeping Technology:
Microsoft Excel • QuickBooks • Microsoft Word • Microsoft PowerPoint Professional:
Leadership • Communication • Problem Solving • Analytical Thinking • Organization • Time Management • Attention to Detail • Adaptability • Initiative