Desktop support, IT support

KAMALESH R

IT Support / Desktop Support Executive

Chengalpattu, Tamil Nadu +91-790******* ***************@*****.*** linkedin.com/in/kamalesh56 OBJECTIVE

Bachelor of Computer Applications graduate with hands-on training in Computer Hardware, Windows Support and Networking. Completed CompTIA A+ and CompTIA N+ courses at IIHT Vadapalani, and currently pursuing CCNA at the same institute. Practical knowledge of computer hardware installation and troubleshooting, Windows operating system support, and networking concepts including TCP/IP, DNS, DHCP, VLAN and LAN/WAN. Familiar with MS Office 365 and basic security systems and firewalls. Seeking an entry-level IT Support / Desktop Support Engineer position to apply technical skills and provide reliable support to end users.

TECHNICAL SKILLS

• Computer hardware installation, troubleshooting, and repair (CompTIA A+)

• Networking concepts: TCP/IP, DNS, DHCP, VLAN, LAN/WAN (CompTIA N+)

• Basic knowledge of routing and switching (CCNA - in progress)

• MS Office 365 - Word, Excel, Outlook, Teams

• Basic knowledge of security systems and firewalls

• Operating system installation and support (Windows)

• SQL Database basics

• Python programming basics

CERTIFICATIONS

• CompTIA A+ (Hardware) - IIHT Vadapalani

• CompTIA N+ (Networking) - IIHT Vadapalani

• CCNA (Currently studying) - IIHT Vadapalani

• Python Developer - Udemy

EDUCATION

Bachelor of Computer Applications - Vels University, Pallavaram, Chennai 2022 - 2025 GPA: 7.2

HSC - Fatima Matric Higher Secondary School 2021 - 2022 Score: 60%

SSLC - Fatima Matric Higher Secondary School 2019 - 2020 Score: 66.4%

INTERNSHIP

Machine Learning and AI Internship - GreenAI, Edunet Used Google Colab for Machine Learning and AI work, and used Power BI for data analysis. PROJECTS

• Analysing Airline Datasets - Data Analysis Project

• School Data Analysis - Power BI

• Smart Intelligent Face Recognition System for Smart Environment (Final Year Project)

• Turf Booking and Carwash Application

SOFT SKILLS

Teamwork, Decision Making, Multi-tasking, Leadership, Time Management LANGUAGES

Tamil - Native English - Fluent

Contact this candidate