Administrative Reception & Executive Support Professional

Industry Experience: Real Estate, Property Management, Construction, Engineering, Oil and Gas, Energy, Online Gaming, Corporate Banking, Hotel (Catering), Automotive Dealership, Law Enforcement (Police Dept.)

Professional Summary: Experienced Administrative Professional with over 10 years of office administration, receptionist, and customer service experience. Highly skilled in front office operations, executive support, multi-line phone systems, office supply management, scheduling, mail processing, data entry, and vendor coordination. Known for exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.

Core Qualifications

Administrative Support

Customer Service

Reception & Front Desk Operations

Data Entry 11,000+ KPH / Typing: 75 WPM

Multi-Line Phone (Cisco PBX, Mitel)

Microsoft Office (Word, Excel, Outlook)

Records & File Management

Vendor Coordination

Calendar & Meeting Room Coordination

Office Supply & Inventory Management

Mail, FedEx, UPS & USPS Processing

Project Support

Time Management

Professional Communication

Professional Experience

Receptionist / Office Assistant August 2022 – December 2024

Betfred Sports

Managed front office operations, including answering phones, greeting visitors, and handling incoming/outgoing mail and FedEx shipments.

Maintained office, break room, and conference room supplies, tracked inventory in Excel, and processed bank deposits for the Accounting Department.

Supported onboarding by preparing new hire welcome packages and maintaining employee apparel records.

Receptionist / Administrative Assistant July 2021 – August 2022

Universal Engineering Sciences

Managed front desk operations by answering and routing multi-line phone calls, processing mail and shipments, and providing administrative support.

Coordinated office operations by ordering supplies, preparing project documentation, and maintaining project binders.

Verified employee time records using Metafield and Deltek while supporting workplace safety and daily office operations.

Receptionist January 2020 – May 2021

Honda West

Managed a high-volume multi-line switchboard, directing calls efficiently to the appropriate departments.

Welcomed customers and visitors while providing professional, friendly customer service.

Supported daily front office operations by assisting with customer inquiries and administrative tasks.

Administrative Assistant / Receptionist (Contract Assignments- Robert Half, Kelly Services, Manpower

July 2019 – December 2019

Various Companies through Temporary Agencies

Provided administrative and front desk support for property management, construction, and gaming companies, managing high-volume phone systems and daily office operations.

Coordinated vendor services, processed invoices and shipping, maintained calendars, filing systems, and office supplies.

Prepared business correspondence entered tenant data into MRI software, and managed tenant access using MySonitrol.

Education Humble High School - High School Diploma

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