Data Entry & IT Support Specialist

ABANGIBA ADAMS ABUGRI

** ********** ******, ******, ******* +353-**-***-**** email: **************@*****.*** PROFESSIONAL SUMMARY

Motivated and customer-focused graduate with strong communication and information technology skills. Confident using computer systems, Microsoft Office applications, and digital platforms, with the ability to learn new software quickly. Well-organised, detail-oriented, and capable of managing multiple tasks while maintaining a professional and positive attitude. Eager to contribute to an operations team by delivering excellent customer support, maintaining accurate records, and supporting efficient day-to-day operations. Possesses a strong commitment to professionalism, continuous learning, teamwork, and achieving organisational goals. CORE COMPETENCIES

• Customer Service

• Telephone & Email Communication

• Information Technology (IT)

• Microsoft Outlook, Word & Excel

• Data Entry & Record Management

• Appointment Scheduling

• Problem Solving

• Attention to Detail

• Time Management

• Teamwork & Collaboration

• Organisation

• Fast Learner

EDUCATION

Kwame Nkrumah University of Science and Technology (KNUST) – Bachelor's Degree PROFESSIONAL STRENGTHS

• Customer-focused approach with the ability to remain professional and courteous.

• Strong digital literacy and confidence using business software applications.

• Effective written and verbal communication skills.

• Ability to prioritise tasks and work accurately under pressure.

• Adaptable and quick to learn new tools, processes, and procedures. ADDITIONAL INFORMATION

Strong computer literacy with excellent IT knowledge and practical experience using Microsoft Office applications.

Confident using digital systems and capable of learning new technologies and internal platforms quickly.

Excellent written and verbal communication skills that support effective customer interactions and teamwork.

Eligible to work in Ireland and available to work flexible hours, including evenings and weekends. Committed to delivering excellent customer service and maintaining high professional standards in every role undertaken.

CAREER OBJECTIVE

To secure a position within a professional organisation where I can utilise my communication, customer service, and technology skills while gaining valuable experience and contributing positively to organisational success. I am committed to continuous development and delivering high-quality support to customers, colleagues, and stakeholders. REFERENCES

Available upon request.

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