Transportation Recruitment & Dispatch Operations Specialist

Hope Marie Quintero ***********@*******.***

Kenwood Apt. 2 West Hammond, IN 46624 219-***-**** OVERVIEW: Experienced recruitment and transportation operations professional with 20+ years of progressive experience supporting recruitment, onboarding, workforce coordination, and compliance administration. Skilled in candidate screening, interview coordination, application processing, employment verification, while maintaining accurate hiring documentation throughout the onboarding process. Proven ability to coordinate with management, dispatch teams, and operations personnel to support workforce planning, onboarding timelines, and staffing requirements. Recognized for strong organizational abilities, relationship management, communication skills, and a consistent commitment to supporting staffing objectives and operational efficiency.

KNOWLEDGE • Recruitment Coordination • Talent Acquisition • Employment Verification Mngmt.

& EXPERTISE: • Applicant Screening • DOT Compliance • PSP Review Processing

• Workforce Planning • Customer Service • Transportation Operations Support

• Documentation Management • Administrative Support • Cross-Functional Collaboration PROFESSIONAL POWERSOURCE TRANSPORTATION 2004 to Present EXPERIENCE: Recruiter Specialist /Dispatch Portage, IN

• Manage full-cycle recruitment and onboarding processes for owner-operators and lease operators within a high-volume transportation environment.

• Coordinate recruitment activities, candidate screening, application processing, and scheduling to support driver staffing requirements.

• Oversaw dispatch operations for more than a decade to support complex logistics.

• Verify driver employment references, driving history, and qualification records prior to approval and onboarding.

Highlights Conduct Motor Vehicle Record (MVR), DAC, PSP, and criminal background screenings to evaluate driver eligibility and safety compliance

Process and review new driver applications to ensure completeness, accuracy, and compliance with company and DOT standards.

BURNHAM TRUCKING 1996 to 2004

Fleet Manager / Dispatcher Chicago, IN

• Oversaw daily dispatch operations and coordinated freight movement for up to 74 company drivers per day.

• Scheduled shipments and assigned drivers based on delivery requirements, equipment availability, and operational priorities.

• Prepared daily operational reports and maintained dispatch documentation and load records. Highlights Maintained familiarity with trip leasing procedures and applicable DOT regulations.

Coordinated communication between drivers, customers, and internal departments to resolve scheduling and service issues.

GREAT AMERICAN LINES 1994 to 1996

Dispatcher Hammond, IN

• Steered dispatch operations and arranged freight shipments through company drivers across multiple service regions.

• Contracted transportation loads to support daily freight movement and operational efficiency. Highlights Drove dispatch activity for approximately 50–60 drivers and shipments on a daily basis.

Provided transportation coverage across 10 states throughout the southern and eastern United States.

H. WILSON COMPANY 1990 to 1994

Order Clerk South Holland, IL

• Processed customer order and sales information through accurate alpha-numeric data entry procedures.

• Prepared and manufactured shipping labels using Matrix computer systems.

• Maintained responsibility for main computer file backup procedures and record preservation. Highlights Administered outbound mail involving up to 1,200 pieces of mail on a regular basis.

Arranged shipping services through UPS, FedEx, Airborne, and other delivery providers. THE PRESERVE (Cumberland Homes) 1994

Sales Representative Merrillville, IN

• Sold single-family homes within a new residential real estate development community.

• Guided prospective buyers by answering questions related to development layout, floor plans, taxes, pricing, and financing options.

• Crafted, prepared and distributed targeted mailings based on client and prospect information.. Highlights Utilized ACT, WordPerfect, and Lotus software to compile and maintain prospect databases and customer records.

ADDITIONAL: • Freymiller Transport Safety Coordinator, Log Clerk EDUCATION: ROOSEVELT HIGH SCHOOL, East Chicago, IN High School Diploma

Contact this candidate